What are the responsibilities and job description for the Senior Individual Giving Officer position at SAN FRANCISCO OPERA ASSOCIATION?
Job Details
Job Location: Wilsey Center - San Francisco, CA
Position Type: Full Time
Salary Range: $108000.00 - $118000.00 Salary
Description
PURPOSE:
To develop Individual Giving strategies and provide professional management of individual donors, primarily focusing on patrons who give or have the potential to give between $5,000 and $100,000, focusing on donors giving $15,000 and above.
ESSENTIAL JOB FUNCTIONS:
- Manages a portfolio of individual donors giving primarily between $5,000 - $100,000 annually with the purpose of upgrading donors to higher levels, including creating strategies for identification, qualification, cultivation, solicitation, and stewardship of annual and legacy gifts.
- Manages development efforts for special projects and/or other Opra functions, for example but not limited to: Adler Fellowship Program, Diversity, Equity and Community Department, and Orpheus.
- Works with all areas of Development to support a major-gifts campaign, which includes multi-year strategies for annual gifts, signature projects and endowment needs.
- Provides a high level of donor cultivation, solicitation and stewardship.
- Partners with staff, volunteer leadership and appropriate resources as needed to meet department objectives.
- Maintains accurate and up-to-date records of donor contacts and ongoing communications with current and potential donors.
- Actively participates in the moves management practice.
- Meets ambitious portfolio revenue goals.
SECONDARY FUNCTIONS:
- Collaborates with research and direct marketing initiatives to identify new prospects for Medallion Society, designated giving and planned giving.
- Provides donor services to patrons, resolving complaints and problems via phone/correspondence.
- Hosts donors at various events and functions.
- Partners with Leadership Giving and Special Events staff to facilitate events and cultivation opportunities.
- Provides stewardship and benefits; ensures donors are recognized and acknowledged properly.
- Performs other job-related duties as assigned.
Qualifications
EDUCATION:
- Bachelor’s degree from an accredited college or university (preferred) or equivalent work experience.
EXPERIENCE:
- Minimum five (5) years experience in nonprofit development, sales or customer service. Two (2) years experience as a Major Gifts Officer preferred.
PREREQUISITE SKILLS & REQUIREMENTS:
- Knowledge of principles and practices of fundraising and ticketing and patron services.
- Knowledge of performing arts and/or the operatic art form.
- Proven success in managing portfolios of 120 patrons and demonstrated achievement in providing superior service and producing excellent financial results from patrons.
- Proficient with Microsoft Office products and database navigation.
- Tessitura revenue management system experience highly preferred.
- Proven track record of identifying, cultivating and soliciting gifts from donors.
- Exemplary diplomacy, problem-solving and teamwork skills.
- Must be able to set priorities; coordinate multiple projects simultaneously, meet firm deadlines.
- Ability to communicate effectively both orally and in writing and convey complicated procedures clearly and succinctly.
- Establish working relationships and interact effectively with a wide range of people internally and externally.
- Ability to work effectively with volunteer leadership and senior staff, involving them, as appropriate, in the cultivation and solicitation process for individual donors.
- Ability to take initiative and work independently.
- Must maintain a high level of confidentiality.
- Capacity to attend evening and weekend Opera events in the Bay area.
- Must perform the functions of the position in a safe manner.
Salary : $5,000 - $100,000
