Volunteer Coordinator

Description

To apply for this role, upload your (1) resume and (2) cover letter. The role will be filled as soon as we find the right candidate.

Company Description

In 1990, a small group of dedicated volunteers with a desire to eliminate substandard housing in our community founded San Gabriel Valley Habitat for Humanity. Thanks to our supporters, more than 200 local and international families have been able to build or repair their own homes here in Los Angeles’ San Gabriel Valley and beyond. Through the years, we have maintained our unrelenting determination to help families in need by offering a hand up, not a handout. Through donations, shopping at our ReStores, volunteering or adding a voice to support affordable housing, everyone can help families achieve the strength, stability, and self-reliance they need to build better lives for themselves.

Job Location:

800 West Chestnut Ave., Monrovia, CA 91016

Job Specifications:

FLSA: Non-Exempt

Report to:

Community Engagement Manager 

Pay Rate:

$22.00 per hour to $25.00 per hour, DOQ

Benefits:

Health insurance, vision & dental insurance, life insurance, 403(b) company match, and paid time off

Job Summary

The Volunteer Coordinator oversees the recruitment, onboarding, and scheduling of volunteers across various departments, including construction, ReStore, and office roles. This position is central in supporting our volunteers, who play a key role in furthering San Gabriel Valley Habitat for Humanity’s mission of providing affordable housing and strengthening our community. The coordinator will use the organization’s volunteer management software to track activities, generate reports, and foster strong volunteer engagement. This role will collaborate with the team to continuously improve the volunteer experience, implement best practices for engagement and retention, streamline processes, and ensure the effective use of volunteers. Additionally, they support the AmeriCorps Volunteer Services Coordinator and stay current with industry trends to continually improve volunteer programs. Volunteers are at the heart of our efforts to build homes and empower communities. 

As Volunteer Coordinator, you'll help harness the energy and commitment of community members, whether skilled or unskilled, to make a lasting impact on affordable housing in the San Gabriel Valley. The role requires a strong commitment to the mission of San Gabriel Valley Habitat for Humanity and a passion for fostering community involvement.

Essential Job Duties

Volunteer Outreach & Support: Recruit, on-board, and coordinate assignments for construction, ReStore, and office volunteers. Serve as the primary contact for volunteers, providing information and support throughout the onboarding process. Coordinate volunteer groups and ensure all volunteers have a positive experience.

Volunteer Scheduling & Coordination: Update internal calendars, track volunteer hours, and ensure alignment with organizational goals and project needs.

Volunteer Tracking & Data Collection: Use volunteer CRM software to manage volunteer registrations, attendance, and volunteer records. Generate reports to track trends and key metrics. 

Event Coordination: Organize volunteer events, including orientations and community outreach activities. Manage logistics and foster a welcoming atmosphere for volunteers.

Volunteer Feedback & Program Enhancement: Implement regular surveys to evaluate the volunteer experience. Use feedback to refine and improve volunteer programs and ensure high levels of satisfaction. Conduct internal and external orientation sessions to onboard new volunteers, providing staff with the necessary training and resources.

Community Impact: Ensure that volunteers are effectively supporting affordable housing efforts and contributing to the broader mission of San Gabriel Valley Habitat for Humanity. Support the Community Outreach Manager with special projects related to workforce development and volunteer engagement.

Office Administration & Support: Provide support and guidance to the AmeriCorps Volunteer Services Coordinator (when applicable). Stay current on and implement best practices for volunteer recruitment, engagement, and recognition. Attend relevant workshops, seminars, and training sessions to stay informed about industry trends.

Is committed to San Gabriel Valley Habitat for Humanity’s mission to eliminate substandard housing and make affordable housing a matter of conscience and action.

Requirements

Education

• High-school degree or related work experience in non-profit management, marketing, volunteer coordination, or related field.

Experience

• Preferred two years' experience in a fast-paced, high-performing environment specifically with volunteer recruitment or coordination, community engagement, and events. 

Knowledge

• Must be proficient and knowledgeable with Microsoft office.
• Preferred proficiency in volunteer-based customer relationship management (CRM) systems, ideally CharityProud. 
• Volunteer Event Coordination. Create a warm reception for our volunteers and donors which include setting up welcome tables, check in and name badge stations; and event logistics and speak with enthusiasm to large community organizations. 

Skills

•  Must have excellent speaking skills, and be able to convey the organization’s mission and volunteer process to those unfamiliar with the affiliate.
• Bilingual strongly preferred but not required.
• Strong interpersonal skills required to develop healthy and helpful working relationships with multiple departments to ensure organizational volunteer needs are met.
• Must be detail-oriented and communicate accurately with departments and volunteers in a timely manner.
• Must have strong multi-tasking skills to handle multiple projects and simultaneously meet deadlines.

Abilities  

• Must be a self-starter and can work independently. 

SGV Habitat for Humanity actively seeks and welcomes applications from candidates with exceptional qualifications. SGV Habitat for Humanity is an Equal Opportunity Employer and will consider all qualified individuals, including minorities, women, individuals with disabilities, and veterans, regardless of race, religion, age, color, national origin, sex, sexual orientation, genetics, gender identity, or any other legally protected characteristic. SGV Habitat for Humanity will not inquire about a job applicant's criminal conviction history prior to making a conditional offer of employment.

Salary : $22 - $25