Supervisor, Accounting (Accounts Receivable)

Supervisor, Accounting (Accounts Receivable) - District Office

FUNCTION : Lead the A / R function and supervise a team of A / R assistants

Essential Job Functions :

Manage A / R staff - oversee collections process (emails) and calls, District cashiering process, refunds, returned mail, returned (NSF) checks, credit card charge backs, and 1098-Tax processing.

Analyze student ageing reports, approve staff cashier sessions, prepare reports for collection agency and correspond to student's delinquent letters.

Provide customer service to students and give employees guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

Supervise Accounting Assistants to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Implement departmental policies, procedures, and service standards in conjunction with management. Interpret and communicate work procedures and College policies to staff.

Review accuracy of cashiering data, weekly refund files and bankruptcy accounts.

Manage Refund Return spreadsheet and reporting. Ensure emails and communication to students are sent regarding their refunds, and communicate with Financial Aid to ensure compliance.

Participate in the research, testing and implementation of updates to Banner software.

Ensure all Weekly, Monthly and Annual reports are complete and submitted for TGRRCON and TGRAGES.

Assist as back up to Accounting Assistant Staff for Refunds and Cash.

Ensure all AR, CA, Badwave and Returned Check Holds are updated and accurate.

Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. Train and instruct employees in job duties and company policies. Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.

Ensure all accounts related to AR are reconciled monthly.

Liaison to collection agency.

Manage the 1098-T process from requesting W9-S to testing the 1098-T with IT and making sure that accurate information is reported. Also, ensuring the timely processing of all 1098-T's

Additional Job Functions :

Prepare journal entries and requisitions.

Recruit, interview and select employees.

Fulfill cashiering functions at the Campus Business Offices during registration.

Other duties as assigned.

Provides reports as required by Finance management team.

Knowledge, Skills and Abilities :

Ability to multitask and adapt to changing priorities in a fast-paced environment without losing focus.

Quick comprehension of new tasks, proactive in identifying and completing additional responsibilities.

Strong attention to detail, organization, and accuracy in data entry, proofreading, and reporting.

Proficiency in operating office equipment and advanced knowledge of Microsoft Office applications, especially Excel.

Effective written and verbal communication skills with a professional, courteous approach to all stakeholders.

Strong judgment, discretion, and reliability in handling sensitive or confidential matters.

Ability to work under pressure, meet deadlines, and exceed performance standards with minimal supervision.

Flexibility to work beyond scheduled hours when required and maintain composure under pressure.

Capability to read and interpret documentation and present data clearly using software tools.

Competence in basic math and statistical calculations.

Proven ability to provide clear guidance, set performance standards, and monitor outcomes.

Commitment to student success and educational enrichment.

Ability to adhere to college values, adapt to procedural updates, and maintain effective working relationships.

Required Education :

Associate Degree in Accounting or similar field

Preferred Education :

Bachelor's Degree in Accounting or similar field

Required Experience :

3 years of progressive accounting experience.

Preferred Experience :

Experience in a higher education environment.

Note : This position has opportunity for limited remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College .

Salary Grade : 109

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number : req5612

Posting Close Date : 1 / 20 / 2025

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