What are the responsibilities and job description for the Program Manager position at San Leandro Boys & Girls Club?

Job Description

Description :

Title : Program Manager (Tk-8th)

Organization : Boys & Girls Clubs of San Leandro

Location : San Leandro, CA / San Lorenzo, CA

Department : Programming

Reports to : Area Director

Direct Reports : Site Operations & Safety Coordinator, KinderCare Coordinators, & Youth Development Professionals

Exempt Status : Exempt

Position Type & Pay Rate : Full-Time / $66,560-$90,000

About Boys & Girls Clubs of San Leandro :

For over 75 years, the Boys and Girls Clubs of San Leandro (BGCSL) has proudly served the San Leandro and San Lorenzo community as the primary provider of youth services. Our unwavering mission is to inspire youth—especially those who need us most—to achieve their full potential in a safe, positive, and engaging environment. We offer a wide range of programs to youth ages 4 to18 years old, including after-school programming, school break day camps, and summer camps. We take pride in providing a nurturing and supportive atmosphere where our youth can have fun and thrive across 23 Club sites, including San Leandro and San Lorenzo school-based sites and the Teen Clubhouse.

Why Come Work with Us?

Working at the Boys and Girls Clubs of San Leandro (BGCSL) is more than just a job—it's a chance to make a real impact on the lives of young people. Great futures start with YOU, and here, you'll find that we are as committed to our staff as we are to the youth we serve. By working with us, you'll gain valuable experience that will enhance your skills and open doors to future possibilities, all while enjoying a supportive and dynamic environment that promotes collaboration and innovation.

Join BGCSL to unlock your potential and enjoy a range of benefits that make your work experience rewarding, fulfilling, and fun.

Position Overview :

The Program Manager oversees daily after-school programming, emphasizing member and staff safety, outcome-driven services, staff supervision, principal partnership and communication, and parent relations. They lead programs in the San Leandro and San Lorenzo Unified School Districts funded under the A.S.E.S (After School Education and Safety) and ELOP (Expanded Learning Opportunities Program) grants. As the main liaison for the after-school program site, the Program Manager reports to an Area Director, providing active leadership and supervision. They are responsible for coaching staff, overseeing student enrollment and daily attendance, interviewing potential KCC and YDP candidates, and gathering data for grant reports and annual program planning.

Key Responsibilities & Essential Functions :

Leadership & Strategic Planning :

Manage after-school site programs, activities, and services to prepare youth for success and foster an outcome-driven environment, ensuring compliance with A.S.E.S. / ELOP standards and maintaining a safe environment.
Provide leadership to Kinder Care Coordinator and Youth Development Professionals (YDPs), guiding child supervision, youth enrichment programming, and parent relationships.
Participate in and occasionally plan meetings, trainings, and activities, attending mandatory trainings and organizational events.
Manage, implement, and evaluate overall programs, staff, services, and activities to meet grant compliance and member needs.
Compile monthly reports, utilize CRM (MyClubHub) data, and conduct ongoing site observations to assess program effectiveness and partner with key stakeholders to make recommendations for improvement.

Staff Management & Professional Conduct :

Reinforce organizational values within the after-school site and community, fostering a strong and positive culture.

Provide leadership to the team, supervise staff, and ensure accountability for after-school program goals and objectives, administering the corrective action process when necessary.

Partner with Area Director, HR, or appropriate individuals to address staff and / or member-related issues.

Responsible for performance management of direct reports including conduct, attendance, and performance, providing coaching and feedback.

Attend and support organizational events, maintain professionalism, and communicate effectively with leadership regarding any challenges or issues.

Resource Management & Partnership Development :

Manage site operations within the approved budget, control expenditures, and collaborate with school staff to ensure safety and cleanliness, in collaboration with the Director of Site Safety & Operations.

Develop and implement curriculum in collaboration with the Director of Program Design & Curriculum, aligning with annual program objectives.

Represent the organization, promote membership, coordinate program publicity, and maintain communication with school administrators and parents.

Manage the after-school site budget, collaborate on grant writing, and report outcomes to ensure financial sustainability and community engagement.

Attend monthly school faculty meetings and biweekly principal meetings to collaborate and streamline site culture, goals, and core values.

Relationships :

Maintain close contact with club staff, members, and external stakeholders such as school site staff, parents, and community groups, fostering effective partnerships and collaboration.

Requirements :

Qualifications and Experience :

College degree preferred and two years of experience, or equivalent relevant experience.

First aid and CPR certified.

Commitment to the entire academic school year, including training dates, and availability for after-school closeout operations.

Knowledge, Skills, & Abilities :

Excellent communication and interpersonal skills, with strong working relationships at all staff levels.

Strong organizational skills and attention to detail, with the ability to manage multiple tasks and projects simultaneously.

Experience with incident investigation and root cause analysis preferred.

Ability to work independently with minimal supervision.

Ability to manage budgets, prioritize daily tasks, and maintain focus on long-term goals.

Proficient in Microsoft 365 with strong proficiency in Excel, Word, Outlook, OneNote, and Planner.

Competencies :

Change Management : Identifies and leads change; models adaptability; helps to implement new behaviors; sustains change within the culture, processes, and structures.

Communication : Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills; listens to gain understanding; exchanges ideas, thoughts, opinions, knowledge, and data with clarity and purpose.

Goal Setting and Achievement : Sets high expectations and holds others accountable; identifies goals and progress indicators; creates, monitors, and adjusts plans based on data; proactively flags and mitigates risks; identifies root causes for challenges; solves problems effectively.

Feedback (Giving & Receiving) : Proficient in delivering constructive and supportive feedback; embraces feedback and implements changes to enhance performance and outcomes.

Emotional Intelligence : Demonstrates self-awareness and empathy in interpersonal relationships.

Adaptability : Adapts to changing situations and needs within the after-school environment.

Creative Problem Solving : Finds creative solutions to safety and operational challenges.

Physical Demands & Work Environment :

Frequently required to stand.

Frequently required to walk and sit.

Frequently required to utilize hand and finger dexterity.

Occasionally required to climb, balance, bend, stoop, kneel, or crawl.

Continually required to talk or hear.

Occasionally exposed to outside weather conditions.

Occasionally exposed to bloodborne and airborne pathogens or infectious materials (Communicable diseases in an office environment including COVID-19, common cold, and flu viruses. Negative TB screen required).

Noise level in the work environment may vary from light to moderate.

The employee must occasionally lift and / or move more than 50 pounds.

The above description is intended to describe the general content and requirements for the performance of this job. It is not an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, nor does it change your status as an at-will employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Boys and Girls Clubs of San Leandro is committed to diversity and inclusion and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. We encourage individuals from all backgrounds and experiences to apply. All employment decisions are based on qualifications, merit, and business needs.

Salary : $66,560 - $90,000

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