What are the responsibilities and job description for the Cocktail Server Galveston Island Hilton position at San Luis Resort, Spa and Conference Center?
Overview
The Cocktail Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. The Cocktail Server is responsible for promotion of specials and upselling.
Responsibilities
Education & Experience:
The Cocktail Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. The Cocktail Server is responsible for promotion of specials and upselling.
Responsibilities
- Complete opening/closing checklist according to standards.
- Welcome guests, take their drink orders, relay order to bartender, process order, deliver order to guest and receive payment for order.
- Have knowledge of which garnishes go in each drink.
- Process credit card and room charges.
- Clear and clean tables when guest leave, return glasses to be washed.
- Keep lounge area clean and free from debris at all times.
- Follow all cash handling policies and prepare closing report for night audit.
- Perform all aide work duties according to the schedule.
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- Must be legal age to serve alcoholic beverages, according to local laws
- Flexible and long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
