What are the responsibilities and job description for the Cocktail Server Galveston Island Hilton position at The Hilton?
Overview:
The Cocktail Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. The Cocktail Server is responsible for promotion of specials and upselling.
Responsibilities:
- Complete opening/closing checklist according to standards.
- Welcome guests, take their drink orders, relay order to bartender, process order, deliver order to guest and receive payment for order.
- Have knowledge of which garnishes go in each drink.
- Process credit card and room charges.
- Clear and clean tables when guest leave, return glasses to be washed.
- Keep lounge area clean and free from debris at all times.
- Follow all cash handling policies and prepare closing report for night audit.
- Perform all aide work duties according to the schedule.
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- Must be legal age to serve alcoholic beverages, according to local laws
- Flexible and long hours sometimes required.
- Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
