What are the responsibilities and job description for the Service Dispatch Coordinator position at San Tan AC Comfort Pros, Inc?
Overview:
We are seeking a highly motivated, self supervised and customer-focused individual to join our team as a Dispatch Coordinator . As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services.
Responsibilities:
- Answer incoming customer inquiries via phone, email, or chat in a timely and professional manner
- Assist customers with inquiries
-Taking payments over the phone
- Provide product information and escalate customer issues or complaints
- Collaborate with internal teams to ensure timely resolution of customer inquiries
Requirements:
- Previous experience in customer service or related field preferred
- Strong communication skills, both verbal and written
- Proficient in using phone systems and other communication tools
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- What city do you reside in?
Location:
- San Tan Valley, AZ (Preferred)
Work Location: Remote
Salary : $20 - $21