PACE Enrollment Specialist

Position Summary :

Responsible for communicating the benefits of San Diego PACE (Program of All Inclusive Care for the Elderly) in order to drive productivity via monthly enrollments. Achieves agreed upon monthly enrollment targets and outcomes within schedule. Duties include but not limited to : engaging PACE enrollment prospects, initial screening and coordination of new participants into the San Diego PACE program.

Essential Functions of the Job :

• Results-driven Business Development Representative with excellent interpersonal skills to actively seek out and engage PACE enrollment prospects.
• Understand and promote PACE services to prospective participants. Excellent negotiation and communication skills. Ability to create and deliver presentations tailored to the audience needs.
• Establish, develop and maintain positive business and customer relationships throughout the PACE enrollment process.
• Reach out to customer leads through telephonic and / or in-person meetings in order to expedite the resolution of customer problems and complaints to maximize likelihood of a successful enrollment.
• Consistently achieve agreed upon monthly enrollment targets and outcomes within schedule.
• Conducts San Diego PACE program eligibility screening, intake, education and enrollment assistance activities to initially determine participant needs and eligibility for enrollment.
• Coordinates with potential participants and / or their families to conduct initial screenings and assessments for potential participants.
• Completes appropriate documentation related to participant assessments as required.
• Coordinates communications of eligibility decisions, approvals or disapprovals with participant or their family members.
• Participates in outreach and marketing activities in conjunction with the PACE Marketing Manager.
• Collects and data enters the daily referral, intake, enrollment, marketing and outreach activities notes with submission of weekly and monthly reports to PACE Enrollment Manager.
• Provide tours of PACE center(s) to interested family members, potential participants, community partners and providers.
• Highly motivated, excellent selling, negotiation and communication skills. Superb interpersonal skills, including the ability to quickly build rapport with potential enrollees.

Additional Duties and Responsibilities :

Job Requirements : Education required :

Experience Required :

Experience Preferred :

Certifications / Licenses :

Verbal and Written Skills to Perform the Job :

Technical Knowledge and Skills to Perform the Job :

Competencies :

Equipment Used :

Working Conditions and Physical Requirements :

Universal Requirements :

Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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Salary : $26 - $34