What are the responsibilities and job description for the Front Desk Agent position at Sandestin Golf and Beach Resort?
Dive into the dynamic world of hospitality at Sandestin Golf & Beach Resort! As a Front Desk Agent, you're not just checking guests in - you're creating waves of excitement and unforgettable moments. With open availability, nights that sparkle until 11 pm, and weekend vibes, your journey here is a rollercoaster of fun and career thrills! Apply now and let's turn the ordinary into extraordinary together!
Job Summary :
As a Front Desk Agent at Sandestin Golf & Beach Resort, you will be the first point of contact for our guests, providing exceptional service and creating a positive and welcoming atmosphere. The ideal candidate will have open availability, including the ability to workdays, nights until 11pm, and weekends as needed.
Responsibilities :
- Guest Services : Greet and assist guests with check-in, check-out, and inquiries in a friendly and professional manner.
- Reservations : Handle reservations, cancellations, and modifications with accuracy and efficiency.
- Communication : Effectively communicate with other departments to ensure guest needs are met promptly.
- Problem Resolution : Address and resolve guest concerns and issues in a timely and effective manner.
- Administrative Tasks : Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
- Cash Handling : Process payments and provide accurate financial information to guests.
Qualifications :
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :
EOE M / D / F / V
