What are the responsibilities and job description for the Accounts Receivable Clerk position at Sandestin Investments LLC?
Join the Sandestin Golf & Beach Resort team as an Accounts Receivable Clerk and be part of a dynamic environment where your skills shine! Enjoy competitive perks, a supportive team, and the chance to grow your career at a premier resort destination.
General Purpose
The Accounts Receivable Clerk tracks financial transactions, collecting money from customers, maintaining vendor and customer records, producing financial reports and performing various office duties. This person maintains accurate records of all expenses and money owed.
Essential Duties and Responsibilities
- Process daily check payments and deposits.
- Process daily EFT/ACH payments and apply to member accounts
- Process advance deposits for group accounts and provide receipt backup
- Maintain master records of group receivables/billing to include deposit schedules, credit checks, and upcoming billing.
- Assist with member questions or disputes.
- Assist with the online member portal set-up and navigation.
- Assist as back-up for lodging accounting.
- Answer accounts receivable phone/mail inquiries or disputes and follow up.
- Process guest disputes from Front Desk.
- Run/post monthly statements.
- Contact customers as necessary to update accounts.
- Assist with group billing.
- Make collection calls and prepare collection letters for delinquent accounts.
- Process vendor electrical forms for upcoming groups.
- Create invoices for Commercial Leasing rents.
- Collect sales reports from each commercial leasing tenant, while keeping an updated spreadsheet.
- Create invoices to bill wholesale reservations.
- Manually create new accounts for non-core employee health club memberships.
- Other duties as assigned.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the resort:
- Perform special projects and other responsibilities as assigned.
- Professionally represent the hotel in community and industry organizations and events.
- Participate as a team player with all departments.
- Provide constructive feedback to all departments.
- Be a leader and a role model to all employees.
- Any and all duties and responsibilities as assigned to you by Ownership or Senior Vice President and General Manager.
Education/Experience
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Basic Required Skills
- Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Must possess supervisory and management skills to communicate and express ideas and directives clearly to employees.
- Must possess basic computational ability. Must possess basic computer skills. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
- Advanced knowledge of the principles and practices within the rooms discipline and hospitality profession, including experiential knowledge for management of people and complex problems.
- Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance.
Physical Demands
- Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
- Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
- Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
- Must be able to lift items weighing in excess of 50 lbs. occasionally.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning and inspection tasks.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
- Must have finger dexterity to be able to operate office equipment such as computers, printers, photocopiers, dolly and other office equipment as needed.
EOE M/D/F/V
