Sales Manager

Upholds the Core Values as determined by the management team. Primary responsibility for all positions with Sanford Ace Hardware is to Amaze Every Customer Every Time. The primary responsibility of the Business to Business (B2B) Champion is building, growing, and maintaining positive relationships with existing and new business customers to increase sales.

The person in this role is the trusted hardware consultant and advisor for local business customers to ensure they have the supplies they need to keep their business running. This is a fast-paced active environment which will require focus, flexibility, and time management skills. In addition to being the main point of contact for business customers, this person is tasked with building B2B into the culture of the store. This entails building excitement and awareness with the staff, ensuring everyone is trained and understands their role in B2B and keep B2B top of mind day to day by sharing success stories and celebrating wins.

Essential Duties and Responsibilities

Create and manage a process of capturing leads inside the store and converting them to

business accounts.

Generate new leads and build relationships, connecting over the phone or through personal

visits and in-store workshops and events.

Reach out to customers over the phone and follow up as needed.

Research current and potential customers to understand their business and educate them

on the value of working with Ace.

Conduct sales calls (over the phone and/or in person) with current customers, prospect with

new customers and follow up on opportunities in a timely manner.

Use monthly reports to identify and target specific customers who represent opportunity

for sales growth based on purchasing patterns and account variances.

Maintains sales & gross margin and is responsible to maintain discounts and review in

accordance with the store business discount policy.

Validate inventory levels to meet expectations set with business customers.

Manage the sourcing of product for special orders via vendors, internet research, etc.

Determine if the demand warrants adding to store inventory mix.

Ensure orders are received, maintained in the designated area and customers are notified for pickup/delivery.

Educate store staff and help them understand their role in B2B. Work with the store manager to train, motivate, and coach store staff.

Required Knowledge, Skills and Abilities

• High School Diploma or General Education Degree (GED); or an equivalent combination of

education and experience. Bachelor’s degree preferred.

• Sales experience with retail and/or business customers, ability to establish relationships

with customers and fellow associates.

• Strong verbal and written communication skills as well as being comfortable talking existing

and new customers.

• Develop and maintain client relationships and strategic partnerships.

• Strong organizational and time management skills. Must have excellent attention to detail

and follow up.

• Ability to work independently and during flexible hours.

• Comfortable with computers, various applications, technology, the internet. PC skills

including knowledge of Excel, Word, PowerPoint & Outlook.

• Possess a valid driver license with an acceptable driving record in accordance with

company’s insurance carrier’s standards.

Physical Requirement:

• Standing, walking, and lifting (up to 50 lbs.).

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Overtime
• Weekends as needed

Experience:

• Leadership Sales: 2 years (Preferred)

Ability to Commute:

• Sanford, FL 32771 (Required)

Work Location: In person

Salary : $14 - $16