What are the responsibilities and job description for the Passenger Service Agent Part Time position at SANFORD AIRPORT AUTHORITY?
Job Details
Description
Are you passionate about customer service and thrive in a fast-paced environment? As a Passenger Service Agent, you’ll be the friendly face assisting airline passengers with check-in, baggage services, jetway operations, and more. From greeting arrivals to providing special assistance, you’ll play a key role in ensuring a smooth and enjoyable travel experience. Come be a part of the journey!
ESSENTIAL DUTIES:
- Provide customer service to airline passengers.
- Check-in passengers and baggage up to 50 lbs.
- Verify passenger documents for boarding passes.
- Comply with airline security requirements.
- Assist passengers with reservations and rebooking.
- Operate jet bridge for arriving/departing flights.
- Make boarding and arrival announcements.
- Assist arriving passengers.
- Communicate pertinent flight information.
- Work with others to ensure on-time flights.
OTHER DUTIES:
- Other duties as assigned.
TOOLS AND EQUIPMENT USED:
- Computer hardware/software, phones, radios.
SKILLS:
- Must complete paperwork accurately and have basic computer skills.
- Excellent customer service skills and a strong work ethic.
- Present a neat professional appearance and demeanor.
- Must be punctual & dependable.
- Must be flexible with scheduling and able to work a variety of shifts including nights, weekends, and holidays.
- Willing to work in a time-sensitive and fast-paced environment.
EDUCATION: High school diploma or GED required.
Must have a Favorable Motor Vehicle Record (MVR) Federal Background check and a 10-panel Drug Test
Qualifications
Salary : $15