What are the responsibilities and job description for the Manager, Technology position at Sanford Health?
Careers With Purpose
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: SF Virtual Care Ctr
Location: Sioux Falls, SD
Address: Sioux Falls, SD, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Department Details
We are seeking an experienced leader to build out and expand our Technology Operations Center (TOC) / Network Operations Center (NOC). This role involves taking over existing day to day network operations functions and enhancing them with additional proactive monitoring processes across our infrastructure technologies. The ideal candidate will have a proven track record of creating new functions and building discipled operational processes. The ideal candidate must additionally possess expertise in managing major outages, driving timely remediation efforts.
Job Summary
Lead the functional management of Sanford Health’s IT Technology. Responsible for ensuring consistency of IT technologies by defining standards and policies. Provide centralized management of the planning, managing and implementing of functional technology, and manage a team to deliver services across the enterprise. Expected to promote quality in support services to drive business value in compliance with internal and external IT policies and procedures. Responsible for identifying and managing potential risks of delivering the support services required to support and enable Sanford Health's current and future business needs, as well as identifying, assessing, and prioritizing meaningful strategic opportunities within both clinical or non-clinical settings, and to develop the people, processes, and underlying technologies to deliver on those opportunities. Provide subject matter expertise for governing bodies to ensure high quality service delivery, ongoing strategic partnership and support. Works with business partners to support and inform the financial and strategic management used to enable the enhanced performance of Sanford Health. Employs performance development programs that result in both individual and team growth. Creates opportunities for individuals to exercise and grow new skills. Accountable as a resource to team members in department as well as other departments in the organization. Approves time off requests, and signs off on employee timecards. Maintains schedule to ensure proper staffing at all times. Responsible for the interviewing, hiring, discipline of employees and any other personnel issues that arise. Completes performance appraisals. Develops and maintains all budgetary items. Responsible for oversight of vendor management, contracts, and support agreements. Responsible for statement of work review related to project leadership. Excellent interpersonal and communication skills required. Must have experience providing excellent customers service in a prompt and professional manner and have the ability to work independently, balancing multiple tasks within deadlines. Must be comfortable managing change with excellent problem solving skills. Experience in training and presentation techniques. Ability to manage a project across teams and meet goals required. Knowledge of current clinical practice, regulatory healthcare requirements, and healthcare information systems.
Qualifications
Bachelor’s degree in computer science, management information systems, business or a related field.
Minimum of four years' experience in management required.
Information Technology Infrastructure Library (ITIL) Foundation certification preferred.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0206981
Job Function: Information Technology
Featured: No
