What are the responsibilities and job description for the Housekeeping Supervisor position at Sanibel Harbour Marriott Resort and Spa?
What you will be doing :
- Inspect guest rooms and public areas after being cleaned by Housekeeper to ensure quality standards.
- Work with Assistant Director of Housekeeper in supervising the housekeeping staff.
- Assist housekeeping management with day to day operations.
- Establish standards and procedures for work of housekeeping staff.
- Submit any maintenance issues to Engineering & Management via work orders such as painting, repairs, furnishings, relocation of equipment, and reallocation of space.
- Enforce policies and procedures at all times.
- Ensure that quality services are rendered in meeting guest needs and that guest relations are enhanced.
- Schedule staff according to labor standards and forecast.
- Maintain room quality based on resort objectives.
- Monitor and maintain the level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
- Compile and report the accurate status of guest rooms to the front office.
- Enforce standard procedures for the acceptance, security, and return of guest lost and found items.
- Notify supervisor of any suspicious people or problems such as missing room items, damage, pets, engineering problems, etc.
- Be properly attired in clean uniform, proper footwear and wear a nametag at all times.
- Adhere to all housekeeping procedures and resort rules.
- Assist conducting inventories of linen, supplies, and equipment as needed.
- Lead training exercises.
- Assist with onboarding and training of all new housekeeping staff.
- Attend department and resorts meetings.
- Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Requirements : Physical Demands :
Communication :
Computer Skills :
Benefits :
About Sanibel Harbour Marriott Resort and Spa :
Our resort is located on the Punta Rassa, an 85-acre peninsula on San Carlos Bay in Fort Myers, Florida. We are just a short distance from Sanibel and Captiva Islands, featuring beautiful beaches and top attractions. Water sports and outdoor activities are abundant near our resort, including natural trails, bike, and kayak rentals. Settle into our spacious rooms and suites with private balconies, floor-to-ceiling windows, scenic views, and complimentary Wi-Fi. Savor delicious cuisine in our hotel restaurants. Join us for a romantic dinner cruise on the Sanibel Harbour Princess Yacht. Get pampered with a massage at our on-site luxury spa. Keep up your gym routine in our fitness center and take a dip in one of our several pools. Elsewhere in our Fort Myers resort, discover our flexible event spaces, offering seating for over 900 in our largest venue. A refreshing getaway awaits you at our Fort Myers, Florida, resort.
