Benefits Administrator

Description

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”

Job Overview:

• The Benefits Administrator is responsible for supporting the day-to-day administration of employee benefits programs, ensuring employees have accurate and timely information regarding their benefits. This includes health, dental, vision insurance, retirement plans, life insurance, and other employee benefits. The Benefits Administrator will also assist with benefits enrollment, ensure compliance with relevant regulations, and provide exceptional customer service to employees regarding their benefits.

Qualifications

Key Responsibilities:

• Benefits Enrollment & Administration:
  • Manage and process employee benefits enrollments, changes, and terminations during open enrollment and throughout the year (e.g., life events such as marriage, birth of a child, etc.).
  • Ensure that employees have access to necessary benefits resources, including benefits guides and plan details.
  • Assist employees with understanding and selecting the appropriate benefits based on their needs.
• Employee Communication & Support:
  • Provide support to employees by answering benefits-related questions regarding eligibility, coverage, claims, and benefits options.
  • Educate employees about available benefits programs, ensuring they understand their options and how to make changes during open enrollment or qualifying life events.
  • Resolve issues related to claims, coverage discrepancies, and service provider concerns.
• Benefits Data & Records Management:
  • Maintain accurate benefits records, including employee eligibility, enrollment, and changes to benefits plans.
  • Ensure compliance with applicable regulations, including but not limited to ACA, COBRA, HIPAA, and ERISA.
  • Prepare and submit benefits-related reports to management and other departments as required.
• Compliance & Reporting:
  • Assist in preparing and maintaining benefits-related compliance documentation (e.g., Form 5500 for retirement plans, summary plan descriptions, and other regulatory filings).
  • Coordinate with benefits vendors to ensure all compliance reporting requirements are met.
• Vendor Management:
  • Serve as a liaison between employees and benefits vendors to ensure timely and accurate benefits delivery and claims processing.
  • Work with insurance carriers and other vendors to resolve issues related to benefits administration.
• Ongoing Program Support:
  • Assist in reviewing benefits plan offerings for competitiveness and potential improvements.
  • Ensure benefits plans are effectively communicated to employees through written materials, meetings, and one-on-one sessions.

Skills and Qualifications:

• Education: Bachelor’s degree in human resources, Business Administration required.
• Experience:
  • 3-5 years of experience in benefits administration, HR, or related fields.
  • Experience with benefits software and HRIS (Human Resource Information Systems) preferred.
• Knowledge:
  • Strong understanding of employee benefits, including health insurance, retirement plans, and other common benefit offerings.
  • Basic knowledge of benefits-related laws and regulations (e.g., ACA, COBRA, HIPAA).
• Technical Skills:
  • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint).
  • Familiarity with HR software or benefits management systems.
• Communication Skills:
  • Strong interpersonal and communication skills to interact effectively with employees at all levels.
  • Ability to explain complex benefits concepts in a clear and accessible manner.
• Attention to Detail:
  • High level of accuracy and attention to detail in processing benefits enrollments and maintaining records.
• Organizational Skills:
  • Strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.

Preferred Qualifications:

• Certifications like Certified Benefits Professional (CBP) or CEBS (Certified Employee Benefits Specialist) are a plus, but not required.

Work Environment:

• Office setting or remote, depending on company policies and structure.
• Occasional need for overtime during open enrollment or benefits plan transitions.