What are the responsibilities and job description for the Dental Office Administrator position at Sanju Basi DDS PLLC?
Overview
We are seeking a dedicated and organized Dental Office Administrator to join our team at a busy fun and dynamic clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires proficiency in Dental Office Software and a strong understanding of dental office operations.
Responsibilities
- Greet patients warmly as they arrive and assist them with the check-in process.
- Manage phone systems to answer inquiries, schedule appointments, and handle patient communications effectively.
- Assist patients with any questions regarding their treatment plans.
- Maintain accurate patient records using Eaglesoft.
- Process patient payments and manage billing inquiries in a timely manner.
- Collaborate with dental staff to ensure smooth operation of the clinic and provide support as needed.
- Uphold confidentiality and adhere to HIPAA regulations regarding patient information.
- Be a team player.
Requirements
- Previous experience as a Dental Office Administrator is required.
- Familiarity with dental clinic operations, including insurance processes and treatment sequencing.
- Proficient in using computerized systems for scheduling and patient management.
- Strong communication skills, both verbal and written, with an emphasis on superb customer service and hospitality.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Experience with phone systems and excellent phone etiquette is essential.
- Knowledge of dental terminology is required.
- Willingness to learn is essential.
Join our team and contribute to providing excellent care in our dental practice!
Job Types: Full-time, Part-time
Pay: $24.00 - $32.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
Schedule:
- No weekends
Work Location: In person
Salary : $24 - $32