What are the responsibilities and job description for the Director, Account Management position at Sanmina-SCI Systems de México?
Job Purpose
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
The position of Director of Account Management, located in San Jose, CA, will manage one or more strategic accounts and will be focused on customer satisfaction, growth, and on-going customer care. This position will set growth strategies with these customers while focusing on meeting contractual obligations, tactical execution of customer needs and resolution of escalations. The ideal candidate, responsible for relationships at our most strategic customers, will act as the liaison between customer and company sites, coordinating effective communication governance and proactively addressing customer needs. This role will also assist with the development and deployment of a global strategy, providing feedback and guidance as necessary.
Nature of Duties / Responsibilities
- Provide weekly / monthly status update reports to management.
- Deliver weekly forecast updates and updates to CRM tool.
- Maintain a wide scale customer contact list and account plans in the system.
- Schedule senior level meetings as required for management involvement.
- Meet and exceed target quotas set for entire account business.
- Collaborate with our engineering and operations team as necessary to ensure smooth execution at all levels.
- Accountable for penetrating deep and wide into the customer base to drive new business opportunities.
- Win RFIs / RFQs for new projects and maintain and grow a healthy sales pipeline.
- Lead on pricing negotiations.
- Utilize regular customer contacts as a source of useful market and competitive intelligence, reporting this back to our company to assist with business planning and strategic direction.
- Maintain, protect, develop and grow existing business and relationships in-line with management strategy.
- Develop and present compelling sales presentations to gain mind-share and ensure optimal strategic positioning.
Education and Experience
Sanmina is an Equal Opportunity Employer – M / F / Veteran / Disability / Sexual Orientation / Gender Identity
Salary Range (annual) : $120,000 - $150,000
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Salary : $120,000 - $150,000
