What are the responsibilities and job description for the Director of Strategic Account Managers - Neurology, Multiple Sclerosis - West position at Sanofi?
Job title
Director of Strategic Account Managers – Neurology, Multiple Sclerosis - West
Location
Remote USA Territory : WA, ID, MT, WY, UT, AZ, CA, OR, NV
About the Job
Sanofi Neurology has a long history of launching innovative products into the Multiple Sclerosis space and aims to add to their legacy of addressing unmet patient needs with the introduction of new MS therapies. This position will be a key part of the commercial leadership team that launches Sanofi’s next product into the market and offers a dynamic, exciting opportunity to deliver differentiated value to the MS community. The Sanofi Neurology team also has a long history of leading with culture and creating a family, supportive environment while also achieving results.
The Director of Strategic Account Managers (DSAM) is responsible for hiring, training, coaching, and leading a team of Strategic Account Managers (SAMs), who are responsible for developing and maintaining relationships with Key Accounts and Key Opinion Leaders (KOLs) in the Multiple Sclerosis marketplace. This role requires a balance of strategic leadership, account management, sales expertise, and in-depth pharmaceutical industry knowledge to drive business growth through key partnerships. The DSAM will help ensure overall customer satisfaction with Sanofi and Sanofi’s products and services while also helping to identify opportunities for collaboration. The individual will work closely with internal stakeholders, including home office leadership, marketing and other field leadership to align the company’s offerings with client needs. The DSAM is accountable for achieving annual sales objectives for their defined territory and will train and coach their team of SAMs on their ability to present clinical and promotional messages, help identify appropriate patients and execute strategic sales initiatives. Responsibilities also include development and implementation of effective territory planning, customer insight generation, advocate development and leveraging Sanofi resources effectively. DSAMs are expected to be fully and personally engaged with key assigned targets in territory. The DSAM will demonstrate initiative, drive, independence and take ownership for meeting and exceeding individual business and sales goals. This will be accomplished by driving performance and delivering results in a compliant manner with a high degree of integrity, strictly following all Sanofi US policies and in compliance with all policies and procedures governing the promotion of pharmaceutical / biological products in the US.
Main Responsibilities :
Team Management :
Recruit, hire and retain a SAM team in assigned geography.
- Maintain headcount and limit regrettable attrition over time.
- Coach, support and develop SAMs to ensure they meet or exceed their sales targets and manage client relationships effectively.
- Be in field with each SAM at minimum of once a month with goal of being in field 80% of the time, especially at launch.
- Complete Field Coaching reports per company expectations and with intent of improving short- and long-term SAM performance.
Account Management :
Develop and manage strong working relationships with identified Key Accounts, Key Opinion Leaders (KOLs) and other account stakeholders including MDs, DOs, NPs, PAs, nurses, clinical pharmacists and other office / administrative staff.
Business Planning :
Create and update territory level and assist in account and KOL level next best action plans to achieve business goals, meet and exceed sales goals and to address customer needs.
Product Education and Demand Generation :
Assist in providing primary, on-label, commercial product and services education to targeted HCPs.
Pull-Through :
Compliantly assist with patient pull-through in collaboration with field reimbursement, market access and HUB colleagues.
Territory Analysis :
Monitor and analyze KPIs and sales performance daily using company provided tools.
Insight Generation :
Ensure SAMs generate and capture KOL insights into system of record related to disease state, products, company and competitive landscape.
Collaboration and Cross-Functional Work :
Communicate and coordinate with other field-based leadership and home office-based Neurology cross functional team members, especially with overlapping field reimbursement managers, medical science liaison managers and market access colleagues in assigned territory to ensure optimal account success and to address customer and patient needs.
About You
Key Qualifications :
Preferred Qualifications :
Personal Attributes :
Expected Travel :
80% (in territory or via attending internal meetings and scientific congresses)
Why Choose Us?
This position is eligible for a company car through the Company’s FLEET program.
Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
The salary range for this position is $201,000.00 - $268,000.00 USD Annually. In addition to sales incentive (role may be eligible for long term incentive depending on level and performance); all compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the link, www.benefits.sanofiusallwell.com
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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US and Puerto Rico Residents Only
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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Salary : $201,000 - $268,000