What are the responsibilities and job description for the Manager, Customer support position at Sanrose Information Services Inc.?
Job Details
THIS IS ONSITE WORK POSITION
Position: Manager-Customer Support
Education: Bachelor s Degree in Computer Science, Management Information Systems (MIS) or other technology related field.
Required Experience:
1. 10 years of IT work experience.
Job Specific Knowledge, skills and abilities (KSA)
1. Advanced knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment
2. Advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments
3. Skilled at installing and providing technical support for software applications, operating systems and personal computer hardware
4. Ability to do advanced troubleshooting on various manufacturers of computers
5. Ability to plan, organize, manage and track projects and staff
6. Ability to communicate effectively both verbally and in writing
7. Ability to read, understand, and comply with the department's policies
No phone calls please. Apply only via e-mail. No visa sponsorship provided at this time.
