What are the responsibilities and job description for the Contract to hire Front Office Assistant position at Sansom Staffing?
Sansom Staffing has partnered with a premier hearing aid company that specializes in providing solutions for individuals with hearing loss. We have an opportunity for a contract to hire Front Office Assistant in Westchester, VA.
Position Details
- Great global organization
- Contract to hire
- Hours: 8:30 AM - 5:00 PM, Monday - Friday
- Pay: $19/hour
- A background check is required
Responsibilities
- Greet each patient and potential patient in a positive, engaging and professional manner.
- Recognize opportunities and ask appropriate needs-based questions to provide extraordinary customer service to create patient loyalty.
- Schedule and confirm appointments while coordinating with the Specialist's schedule according to guidelines.
- Ensure the smooth and efficient flow of patient care using customer service skills and must be adept at word processing and database management skills.
- Check patients in and out, collect and record payments, track revenue and perform accounting activities to include petty cash reconciliation, end-of-day close, bank deposits, posting of charges, entering invoices, payments, and insurance contract information. Balance accounts daily and monthly.
- Perform minor hearing aid repairs as allowed by state law such as battery door and receiver checks—clean tips, specula, etc.
- Ensure the reception and waiting areas are well maintained.
Qualifications:
- Must be detail-oriented and demonstrate strong interpersonal communication skills, especially on the phone.
- Telemarketing, prospecting, and retail experience is preferred. Calls will be made to current patients and warm leads.
- High School Diploma
- We are open to applicants from the following industries: Customer service, office management, and receptionist.
- Working independently
We are looking for an organized, detail-oriented individual to join our team. Apply today!
Job Type: Contract
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Office Assistant: 2 years (Required)
Ability to Commute:
- Winchester, VA 22601 (Required)
Work Location: In person
Salary : $19