What are the responsibilities and job description for the Customer Service Representative position at Santa Barbara Fish Market?
For over 20 years, the Santa Barbara Fish Market has been the community’s go-to source for the freshest local seafood. Our mission is simple: deliver top-quality seafood directly to seafood lovers, chefs, and restaurants while upholding our commitment to excellence. We take pride in what we do, and we’re looking for a passionate Customer Service Representative to join our wholesale team!
What You’ll Do:
- Engage with customers via phone, email, and in-person.
- Enter and process orders in NetYield.
- Manage and maintain Shopify orders.
- Assist customers with order issues and inquiries.
What We’re Looking For (Preferred, but Not Required):
- Prior customer service experience.
- Bilingual (Spanish).
- Knowledge of fish/seafood.
- Familiarity with Microsoft Word & Excel.
Why You’ll Love Working With Us:
- Be part of a team that values quality, customer service, and local seafood.
- Work in a dynamic, fast-paced environment.
- Gain hands-on experience with seafood distribution.
- Enjoy benefits and paid time off (PTO).
Location: In-person; 528 N Quarantina St, Santa Barbara, California 93103 (must be able to commute or relocate before starting).
Schedule: Full-time; 6:00 AM to 2:30 PM, Monday, Tuesday, Wednesday, Friday, and Saturday.
Compensation: DOE (Depends on Experience).
Job Type: Full-time
Pay: From $20.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20
