Interim Business Office Manger - BOM

Are you ready to contribute to a team, committed to excellent customer service and dedicated to each individual’s unique talent?

If yes, how you will contribute to the team:

As the Business Office Manager (BOM), you will be responsible for overall business office operations, ensuring that systems of internal control are in place and operating satisfactorily to safeguard facility assets. You will ensure that cash flow is maximized, and company accounts receivable targets are met. You will also act as a financial liaison between corporate departments and other staff (accounting, reimbursement, etc.) to help ensure the effectiveness of the company’s audit and compliance efforts.

Must haves:

• 2-4 years’ experience in healthcare billing, preferably in long term care environment
• Supervisory experience
• Experience to lead Business Office with strong Medicare/HMO billing experience
• Ability to understand and implement healthcare reimbursement, billing and accounting principles.
• Ability to understand, control and track direct spending and labor budgets
• Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care

Nice to have:

• Bachelor's or Associate degree from accredited college with specialization in business or accounting
• Public Notary

Who we are:

Santa Clara Post Acute believes in cultivating a family culture and thrives on person-centered care. While building a positive culture focused on a shared vision, trust, communication and collaboration, our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and families.

How we shine:

We believe in

• Teamwork
• Creativity
• Respect
• Appreciation
• Honesty
• Integrity

What makes us special?

• Competitive Wages!
• Great benefits – Medical, dental, and vision coverage
• Growth Opportunities
• Continuing Education / Training Opportunities
• Referral Bonus Program

Equal Opportunity Employer

All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.

Pay Transparency Statement

Compensation for roles varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state or local law, we provide a reasonable pay scale to include the hourly or salary range that we reasonably expect to pay for roles, as stated above.

Responsibilities

• The Business Office Manager (BOM) is responsible to record all facility revenue accurately and ensure timely collection of revenue
• Ensure that business tasks are performed correctly and timely
• Census Management
• Cash Management
• Billing Management
• Collections Management
• Refund and Adjustment Management
• Trust Management
• Ensures census is balanced daily
• Ensure cash is deposited daily, posted daily and balances to the bank statement
• Review and analyze account receivable aging and develop strategies for collection to meet key AR metrics
• Identifies and corrects errors with revenue and cash posting
• To ensure timely billing of accounts in accordance with the Policy and Procedure and the BOM Monthly Calendar
• To ensure timely follow up on current and delinquent accounts in accordance with the Policy and Procedure and the BOM Monthly Calendar
• Coordinates routine account receivable meetings with the Administrator weekly to discuss delinquent accounts and barriers to collection
• Completes month end close timely and accurately in coordination with the RFC and ARD
• Coordinates monthly Triple Check with the facility Team, and ensures billing is compliant with State and Federal regulations
• Reconciles the Resident Trust monthly
• Ensures that the Operating and Trust Petty Cash balances at least monthly, or as needed
• Where applicable, coordinates, trains and monitors BOA duties to ensure accuracy, timeliness and compliance
• Responds to requests from facility Department Heads and other staff timely
• Partners with Admissions staff to educate patients and responsible parties regarding their insurance and private liability
• Where applicable, responds to collection and audit requests timely from AR support departments i.e
• CBO, Managed Care CBO Team, Accounting, Denials Department, etc
• Fosters and maintains a strong positive working relationship with fellow employees, including accounting, operations, marketing, human resources, etc., as well as employees in other subsidiary companies
• Participates in the Quality Management process
• Supports development and implementation of improvement plans
• Ensures that all OSHA and safety standards are followed, as applicable to the positionand in the business location or workplace in accordance with state and federal regulations and policies and procedures
• Maintains safe and clean work area and adheres to location/company safety standards for the healthcare professional
• Adheres to location and company policy and procedures
• Adheres to established HIPAA confidentiality standards of patient/resident and client location information
• Provides leadership and support for the Compliance Process within management area, including but not limited to timely reporting concerns or suspected incidences of non-compliance
• Performs other tasks or duties as assigned
• Ability to lead, plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc
• Ability to work independently, to follow instructions, and to accept constructive feedback
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public

Job description

Position Summary:

The Business Office Manager (BOM) is responsible to record all facility revenue accurately and ensure timely collection of revenue.

Essential Position Duties
• Ensure that business tasks are performed correctly and timely. To include:
• Census Management
• Cash Management
• Billing Management
• Collections Management
• Refund and Adjustment Management
• Trust Management