Food Service Administrative Assistant

Job Summary

Provides the highest level of Guest Service. Under supervision, provides basic clerical support and serves as the receptionist for the Food Service Department. Responsible for assisting in the filing of records and maintaining data on a computerized record keeping system.

Unique Job Requirements

This is a unique opportunity to join the Boardwalk's great Guest Service Team. Must provide exceptional Guest Service by acknowledging and greeting all Guests and exemplify outstanding service to our Guests by owning the key Guest Service Principles. Be There, show up to work as scheduled and remain focused and be prepared, ready to help. Make Their Day, by finding a special way to connect with each Guest. Choose Your Attitude, by arriving to work with a positive and friendly disposition. Have Fun, by being enthusiastic, enjoying working with Guests and your coworkers.

Able to maintain confidential records and files. Exercise discretion in regards to conversations overheard. Must be available to work between 7:00 am - 3:00 am,

7 days a week including weekends and holidays. Work schedule will vary from week to week. Must obtain a CA Food Handler card within 30 days of hire, or show proof of existing CA Food Handler card.

Job Tasks (in Order Of Importance)

• Greet every Guest and Employee and answer their questions while providing consistent, friendly and helpful Guest Service.
• Answer phone calls, take accurate messages and direct calls and office visitors.
• Provide consistent friendly and helpful service.
• Track and input record of employee sales and incentive program.
• Assist in maintaining department filing.
• Post and distribute mail as necessary.
• Verify cash over/shorts via POS reports.
• Prepare Food Service orientation packets for new employees as needed.
• Assist in maintaining daily and weekly staff schedules.
• Assist in the inputting and summary of weekly and monthly reports.
• Assist in verifying time sheet reports.
• Perform other duties as needed including food service operations.
  
  

Training And Experience

Must provide outstanding Guest Service. At least three months of clerical experience which includes customer service and computer usage (Word, Excel and FileMaker) preferred.

Knowledge, Skills, And Abilities

• Ability to input data on the computer.
• Ability to handle multiple tasks simultaneously.
• Ability to set up and maintain accurate records and files.
• Ability to perform basic mathematics to perform simple analysis.
• Ability to learn about company and department operations and procedures.
• Ability to communicate clearly and to follow verbal and written directions.
• Ability to work as a part of a team and provide consistent, friendly and helpful service.
• Ability to operate standard office equipment (typewriter, copy machine, calculator).
• Ability to work independently as well as work as part of a team.
• Ability to answer phone and take accurate messages.
• Ability to maintain confidentiality.
• Ability to obtain CA Food Handler card within 30 days of hire.
  
  

Physical Requirements

• Able to work in a confined space with limited access.
• Able to work with 4 drawer file cabinets, and be able to stretch and bend to read files.
• Able to lift between 25 to 35 pounds.
• Able to use standard computer keyboard.
• Able to hear normal conversations on the phone and in person.
• Able to see, read and interpret documents.