Human Resources Coordinator (Bilingual)

Job Summary

To provide exceptional service to applicants and employees who are contacting the HR office by phone or in-person. This position is the first point of contact for all applicants and new hires. Must have the ability to meet and greet the public and employees in a friendly and positive manner. Must have the ability to multitask. Bi-lingual English/Spanish required.

JOB TASKS

• Greet guests and employees.
• Answer/manage phone inquiries.
• Manage email inquiry ticket system and forward where applicable
• Assist with seasonal recruitment
• Setup pre-placement testing upon hire.
• Process and maintain physical and electronic files for seasonal and full time employees.
• Assist employees with paperwork (direct deposit, W4, pay advance, etc.)
• Prepare new/replacement ID cards, name tags
• Troubleshoot ID issues
• Inform HR Coordinator II or HR Generalist with office supplies are low
• Review compliance paperwork for accuracy
• Ensure newly hired employees are signed up for BW Essentials.
• Schedule meetings for HR team members as requested.
• Mail pickup/delivery (including proper postage)
• Assist with seasonal projects/promotions.
• Assist with company events.
• Additional duties and responsibilities as required.
  
  

RELATIONSHIPS INTERNAL

All levels of Santa Cruz Seaside Company employees and concessionaires.

RELATIONSHIPS EXTERNAL

Job applicants, employment and government agencies, career center representative, pre-placement medical providers and guest contact.

Knowledge, Skills, And Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to troubleshoot problems via phone or in-person.
• Proficient with Microsoft Office Suite or related software.
• Bi-lingual English/Spanish preferred.
• Troubleshooting/problem solving.
  
  

Physical Requirements

• Periods of sitting at a desk and working on a computer with frequent interruptions requiring moving around the office to perform various tasks.
• Must be able to lift up to 45lbs with assistance.
• Able to squat, bend, reach.
• Able to hear normal conversation on the phone and in person
• Able to see, read, and interpret documents. • Able to climb stairs.
• Operate basic office equipment including computer, mouse, keyboard, printers, and other.
  
  

Education And Experience

• Bachelor's degree in human resources, Business Administration, or related field (preferred)
• Basic understanding of CA HR policies and procedures.
• At least 1 year's administrative support experience.
  
  

TESTING UPON OFFER OF HIRE

• criminal background check
• drug screen