What are the responsibilities and job description for the Senior Director Quality position at Santa Cruz Nutritionals?

We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics / probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices. With unique food science expertise and proprietary processes, we've pioneered many firsts. The fire in our belly to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!

The Senior Director, Quality develops, implements, leads, and coordinates site Quality department staff, strategy, and related programs. The Senior Quality Director ensures company compliance with all required regulations and company policies with a focus on continuous improvement and building a world-class quality organization. Additionally, this position is responsible for managing FDA inspections and customer audits and is a senior member of the site leadership team.

Estimated starting annual base salary is $194,253.58 - $291,380.38 per year less applicable withholdings and deductions, paid on a bi-weekly basis. Please note that the actual compensation offered may vary based on relevant factors as determined by the Company, which may include, but is not limited to, location, experience, qualifications, education, skillset, and market conditions. The target base compensation for this role is in the low to middle of the range, with the top of the range reserved for only exceptional circumstances. In addition, this role is eligible for a discretionary, variable annual incentive, paid based on Company performance factors. SCN BestCo offers a competitive benefits package to eligible full-time employees, which currently includes medical, dental, and vision plans, 401(k) with employer matching contributions, life insurance, paid time off, tuition reimbursement, and more, as well as paid sick leave in accordance with applicable law. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

Essential Duties and Responsibilities

Maintain Quality Management System in compliance with all government regulations including monitoring of current industry regulatory environment to assure compliance.
Actively participate as a member of the site leadership team.
Develop and implement Quality plan to achieve targets aligned with Company strategic plan.
Oversee development, implementation, and improvement of the Quality System in compliance with all applicable regulations.
Develop, implement, track, analyze, and communicate key Quality metrics.
Work closely with commercial, operations, supply chain, and logistics teams in the areas of product and process quality improvements, inspection coordination, and testing requirements.
Partner interdepartmentally (e.g. Regulatory, Operations, Supply Chain, etc.) where improvements and execution of relevant preventive controls are required.
Coordinate new project work with leadership team. Oversee and monitor company projects to ensure quality is not compromised.
Define problems, collect data, establish facts, and drive solutions. Measure and communicate progress as identified issues move towards lasting solutions.
Maintain current knowledge of regulatory requirements and trends and develop plausible solutions.
Oversee department budget and associated costs including compliance and schedules for training.
Manage and lead internal and external audits.
Collaborate with other departments to help coordinate efforts for new product roll outs and other cross departmental projects.
Attend appropriate scientific and professional meetings and keep current knowledge on technological advances pertaining to Quality Assurance (QA), Quality Control (QC), Regulatory, and manufacturing control systems.

People Leader Responsibilities

The position carries out People Leader Responsibilities in accordance with the Company's policies and applicable laws. Responsibilities include :

Oversee all site staff in QA, QC, Quality Compliance, Quality Operations and Quality Systems.

Direct or indirect supervision of approximately 50 employees to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding, and administering corrective actions; and addressing complaints and resolving problems.

Ensure the safety and quality standards expected of all SCN BestCo staff are met.

Maintain awareness of employee safety, comfort, and working conditions.

Plan organizational structure, position content, and staffing levels.

Required Qualifications

Education & Experience :

Bachelor's degree in chemistry, pharmacy, or a related scientific field.

14 years' professional drug cGMP-regulated Quality experience in the nutraceutical, food, consumer packaged goods, pharmaceutical or medical technology industry.

12 years progressive managerial and leadership experience. Demonstrated ability to lead and develop teams.

Experience managing FDA and other agency inspections, customer audits, & certifications (e.g., NSF, organic, USP).

Experience with continuous improvement methods (e.g., LEAN, Six Sigma, DFSS).

Knowledge, Skills, & Abilities (KSAs) :

Strong knowledge of drug cGMP and FDA requirements.

Strong leadership, communication, problem-solving, organizational development, analytical & presentation skills.

Financial acumen, oral and written communication skills.

Ability to lead with a high commitment to team values.

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Must have the ability to effectively communicate, verbally and in writing, with internal staff and management. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Must be able to demonstrate practical problem solving and trouble shooting skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Preferred Qualifications

Advanced degree in scientific or business administration.

Quality assurance, quality control, regulatory compliance and / or pharmaceutical manufacturing experience.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

Salary : $194,254 - $291,380

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