What are the responsibilities and job description for the Operations Coordinator position at Santa Fe Vacation Rentals?
Job Description: Operations Coordinator
Vacation Rental and Property Management Company
Santa Fe, NM
We are seeking a highly organized and detail-oriented full-time Operations Coordinator to join our team at a thriving Vacation Rental and Property Management company in Santa Fe, NM. The ideal candidate will possess excellent communication skills, strong computer proficiency, and the ability to manage multiple tasks efficiently. This role will have a dynamic impact on the success of our business with a lot of room for growth.
Who are we?
We are a property management firm ensuring that our attention to detail, presentation, and professionalism with our guests and homeowners is an unequivocally positive experience. Our homes are well maintained and found within quaint as well as grandiose areas of Santa Fe.
Key Responsibilities
Internal Communication:
- Coordinate and manage internal correspondence among team members
- Maintain and update company databases and filing systems
- Must have strong telephone skills
External Communication:
- Serve as the primary point of contact for guests and owners addressing inquiries and resolving issues
- Manage communication with vendors, contractors, and service providers
- Handle booking confirmations, check-in/check-out procedures, and guest feedback
Software Management:
- Utilize various software platforms to manage day-to-day business operations
- Update and maintain property listings across multiple vacation rental platforms
Administrative Tasks:
- Manage office supplies inventory
- Perform other administrative duties as assigned
Qualifications
- 2 years of experience in an administrative role, preferably in hospitality or property management
- Exceptional verbal and written communication skills
- Strong computer skills with proficiency in Microsoft Office Suite
- Experience with property management software and vacation rental platforms is a plus
- Ability to multitask and prioritize in a fast-paced environment
- Excellent customer service skills and professional demeanor
- Strong attention to detail and problem-solving abilities
- Strong math skills required
- Bookkeeping experience preferred
Required Computer Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Basic understanding of website content management systems
- Comfort with cloud-based file storage and sharing platforms (e.g., Sharepoint, Dropbox)
- Ability to quickly learn and adapt to new software systems
We offer competitive compensation of $25-$35/hr and an opportunity to grow with a dynamic company in the beautiful City of Santa Fe. If you’re passionate about hospitality and have a knack for organization and technology, we want to hear from you!
This is a full-time position Monday- Friday 8:30 am- 5:00pm.
Must live in Santa Fe.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you're the perfect fit for our team
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $25 - $35