What are the responsibilities and job description for the Front Desk Receptionist (UGSC) position at Sante Health?

Sante Health System is looking to hire a full time Front Desk Receptionist to answer phones and transfer calls to appropriate departments. Greets, instructs and schedules patients, visitors and updates patient information.

OUR IDEAL FRONT DESK RECEPTIONIST

Positive - a can-do attitude that lifts those around you
Customer service oriented - focused on the needs of others
Friendly - can easily connect with others and work collaboratively with all service staff in support of patient care
Strong Communication - be comfortable on the phone and email, with ability to communicate clearly
Detail-oriented - a commitment to achieving a high level of accuracy and attention to detail
Self-motivated - no-task-too-small approach to the work, sees what needs to be done and does it
Efficient - a knack for effectively prioritizing tasks and managing your time

QUALIFICATIONS

High school diploma or equivalent

Formal training which will be indicated by one year work experience in a medical office setting

Knowledge of computer and business office procedures

Pleasant attitude

Ability to establish and maintain effective relationship with patients, employees and the public

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet patients and callers in a congenial and professional manner; screen and respond to routine request for information.

Callers

Identify caller

Determine reason for the telephone call

Direct caller to the appropriate person or place.

Coordinate and reschedule patients' appointments,

Patient Checking-Ins

Inquire about any new patient information

change of address, telephone, new insurance, etc.)

Scan new insurance card

Help patient complete necessary forms

Put new information into computer

Prepares cashier drawers with specified opening balance of currency and coins.

Receives and post payments and co-pays from patients and issues receipts as required.

Runs reports as required to balance charges and payments.

Prepares deposit for the day if required.

Help out with the overflow of patients at check out. (Which includes and not limited to scheduling office procedures, radiology appointments & office visits.

Management of Reports

Zero EOB's from Capitation Report

MCMP yearly project of tracking patients per the standards of Medicare

Tracking Santé's Pay for Performance

Coverage for physician receptionist area as needed

Attends meetings and in-service as required.

Maintains records in a confidential manner

Comply with all work rules including those pertaining to safety and health.

Perform related work as required; perform other duties and assigned by the Administrator

In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.

ABOUT SANTE HEALTH SYSTEM

Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.

Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing / communications, physician services, practice management, provider relations, quality improvement, and utilization management.

Sante is celebrating over 25 years of service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. Therefore, we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals . We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement . Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you are the right fit for our Front Desk Receptionist position, we want to meet you! Apply now with our initial 3-minute, mobile-friendly application ! We look forward to meeting you!

Salary : $18 - $20

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Front Desk Receptionist (UGSC)

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