What are the responsibilities and job description for the Medical Assistant Front & Back Office- CMP position at Sante Health?
Sante Health System is encouraging all Medical Assistants in the Fresno, CA area to apply to join our team full-time for the Medical Assistant Front & Back Office position. This position is responsible for supporting and monitoring patient flow in the front and back office as needed and the delivering of primary health care and patient care management. This position will also assist with billing duties.
OUR IDEAL MEDICAL ASSISTANT
- Positive - a can-do attitude that helps you rise to challenges.
- Patient-focused - our patients know that you will always listen and put their needs first.
- Customer service extraordinaire - patient and driven to solve problems and help others.
- Collaborative team player - willing to step in where needed to keep our medical office running smoothly.
- Calm, reassuring demeanor - ability to put our patients at ease throughout their appointment.
- Detail-oriented professional - nothing gets past you without being double-checked and put in the right place.
REQUIREMENTS
- High school diploma/GED equivalent required.
- Minimum 1 year work experience, preferably in a medical office setting.
- Excellent telephone and customer service skills.
- Experience with electronic health records, EPIC and Intergy preferred.
PERFORMANCE REQUIREMENTS
- Knowledge of business office procedures.
- Knowledge of managed care products such as HMO's and PPO's.
- Knowledge of grammar, spelling, and punctuation to type patient information.
- Skill in operating a computer and photocopy machine.
- Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
- Ability to speak clearly and concisely.
- Ability to read, understand and follow oral and written instructions.
- Ability to sort and file materials correctly and in alphabetical or numeric systems.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Turn on all computer/monitors upon arrival.
- Stock rooms and cart with necessary medical equipment.
- Assist with checking in, confirming, and scheduling future appointments.
- Scan insurance information, photo ID cards and patient packet, etc.
- Collect co-pays and take payments.
- Update patient information - address, phone number, etc.
- Update patient health history and medication information in EMR system.
- Autoclave instruments.
- Answer phones and redirect to the appropriate staff
- .Assist with putting patients in rooms and clean rooms after being used.
- Collect and distribute all incoming faxes, including referrals.
- End of the day - Prepare and spray down rooms for next day's patients and turn off all computer/monitors.
- Fill in for vacation/sick employees.
- Attend required meetings and participates in committees as requested.
- Maintain patient confidentiality in compliance with HIPAA regulations.
- Unlock front door in morning.
- Turn phones over for exchange.
- Assist Carolyn with billing duties.
- Prepare charts for the following day.
- Call patients to confirm upcoming appointments.
- Assist with assembling and mailing new patient packets.
- Run eligibility.
- Complete disability forms.
- Greet patients as they walk in.
- Ensure the front office and lobby are kept in an orderly manner.
- In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.
Does this sound like you? If so, please continue reading about this medical assisting opportunity!
ABOUT SANTE HEALTH SYSTEM
Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.
Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.
Sante is celebrating over 25 years of service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals. We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement. Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.
If you meet the above qualifications and are ready to provide excellent care to our patients, we want to meet you!
Apply now for this Medical Assistant Front & Back Office job!
www.santehealth.net
Salary : $21 - $22
