What are the responsibilities and job description for the Medical Front Office- WSFC position at Sante Health?
Join our dynamic team at Women's Specialty and Fertility Center within Sante Health System in Fresno, CA! We're currently seeking a highly skilled and experienced Medical Front Office to streamline our medical office operations serving as a liaison between patient and medical support staff. This position is also responsible for greeting, instructing, directing and scheduling patients and visitors.
If you thrive in a fast-paced environment, excel at multitasking, and are passionate about delivering exceptional patient care, we invite you to join us and apply today!
QUALIFICATIONS
- High school diploma/GED equivalent required.
- Minimum 1 year work experience, preferably in a medical office setting
- Excellent telephone and customer service skills.
- Experience with electronic health records and scheduling preferred.
- Bi-lingual Spanish is a plus.
Candidates should have exceptional people and communication skills, be highly skilled in multi-tasking in a fast-paced environment, a commitment to achieving a high level of accuracy and attention to detail, and a no-task-too-small approach to the work.
PERFORMANCE REQUIREMENTS
- Knowledge of business office procedures.
- Knowledge of managed care products such as HMO's and PPO's.
- Knowledge of grammar, spelling and punctuation to type patient information.
- Skill in operating a computer and photocopy machine.
- Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
- Ability to speak clearly and concisely.
- Ability to read, understand and follow oral and written instructions.
- Ability to sort and file materials correctly and in alphabetical or numeric systems.
- Ability to establish and maintain effective working relationships with patients, employees and the public.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greets patients and visitors in a prompt, courteous and helpful manner.
- May assist with preparing daily batching for the business office and/or bank deposits as requested.
- Collects money for copays and prior balances
- Checks in patients and verifies and updates necessary information in the medical record. Assists patients with ambulatory difficulties.
- Follows office scheduling policies.
- Answers the telephone, screens calls, takes messages and provides necessary information to the callers.
- Screens visitors and responds to routine requests for information.
- May file charts, coordinate lab work, physician's report, etc.
- May sort and deliver mail, medical records, and other correspondence.
- May assist in pharmacy refill requests.
- Maintains work area and lobby in neat and orderly manner.
- Attends meetings as required.
- Verify insurance eligibility.
- In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.
ABOUT SANTE HEALTH SYSTEM
Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.
Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.
With over 25 years of service to the community, we deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals. We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement. Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.
Do you find great satisfaction in efficiently scheduling appointments? Do you have great customer service skills? If this sounds like the right opportunity for you and you meet the above requirements, we want to meet you.
Apply now to be our Medical Front Office!
www.santehealth.net
Salary : $20 - $22
