What are the responsibilities and job description for the CoE Business Process Optimization Specialist position at SAP SE?
Welcome to SAP SE
At SAP, we enable our customers to run at their best. Our goal is to ensure optimal performance, availability, and smooth operation of SAP software while optimizing technical and business processes.
About the Position
We are looking for a passionate individual with excellent functional and technical skills to join our CoE team as a Business Process Principal Consultant. You will lead and conduct functional design workshops, identify issues/risks, and provide recommendations to optimize business processes.
Main Responsibilities
- Conduct deep root cause analysis with technical and programming skills.
- Develop comprehensive service plans for customers.
- Take responsibility as a De-escalation Architect to identify top issues and create action plans.
Key Qualifications
- Bachelor's degree in mathematics, computer science, or engineering.
- Excellent oral and written communication skills in English.
- Willingness to travel to SAP customers worldwide.