What are the responsibilities and job description for the Senior User Experience Design Specialist Job at SAP SE in New York position at SAP SE?
Senior User Experience Design Specialist
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What You’ll Do
- Collaborate with development teams to create high-quality product documentation, tutorials, UI labels, API content, and community resources.
- Research and understand target users, working closely with UX Designers, Product Managers, and Developers to create solutions tailored to their needs.
- Structure and optimize content for specific audiences, including designing interaction flows and improving response patterns for the AI assistant, Joule.
- Analyze AI bot interaction data to identify areas for improvement and implement actionable recommendations.
- Advocate for a user-centered, data-driven culture within the team.
- Ensure a consistent user experience across channels, with a strong emphasis on AI-driven interactions.
What You’ll Bring
Meet Your Team
As part of the Business Technology Platform Experience Organization (BTPX), you will shape the future of SAP’s next-generation, industry-leading cloud platform products. We offer a collaborative environment that fosters learning, recognizes individual contributions, and provides a wide range of benefit options.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
Requisition ID : 413110 | Work Area : Software-User Experience | Expected Travel : 0 - 10% | Career Status : Professional | Employment Type : Regular Full Time | Additional Locations : #LI-Hybrid
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