What are the responsibilities and job description for the AI Technical Advisor position at SAP?
Requisition ID : 419484
Work Area : Sales
Expected Travel : 0 - 40%
Career Status : Professional
Employment Type : Regular Full Time
Career Level : T3
Hiring Manager : Jared Coyle
Recruiter Name : Timothy Moore
Additional Locations :
Required.
The AI Technical Solution Advisor role focuses on the technology aspects of SAP’s Business AI, supporting the sales organization by providing deep technology solution and architectural expertise, with an additional focus on AI use cases.
Current openings within :
SAP’s Business Technology Platform – HR –Finance – Procurement - Supply Chain.
What you'll do :
The Customer Advisory AI Technical Solution Advisor works closely with SAP’s sales organization and the partner ecosystem to define account strategy as it relates to Artificial Intelligence. AI SAs are responsible for bridging the gap between the customer’s business strategy and relevant Business AI technologies. They are trusted advisors for the customer and SAP sales team to map AI technology and architecture to a customer’s Business AI roadmap.
As an AI Solution Advisor, you will focus on the following key areas :
Providing Technological Guidance in Business AI
Provide technical guidance for sales cycles being carried out within a geographic market unit in North America
Support the AI architectural roadmap building in sales cycles end-to-end for marquee accounts
Clarify detailed questions from customers around AI technology, and topics like user authorizations and functional scope of pre-built AI use cases
Triage incoming requests from customers and sales teams around Business AI technology
Help to facilitate bi-weekly office hours with regional sales teams as the technical subject matter expert
Creating an SAP AI Vision for the Customer to build Pipeline
Support building customer demand through presentations of Business AI technology
Understand customer’s technical architecture and business process to create target architectures
Understand customer’s current enterprise landscape and future needs
Drive the positioning of standard AI approaches leveraging SAP Business AI
Engage in pipeline-building activities such as regional AI community events with technology audiences
Building Key Business AI Deliverables to drive Sales Results
Facilitation and execution of AI Discovery Workshops with technical audiences
Drive Business AI architecture and capability mapping to solution design
Ensure IT feasibility of the Business AI mapping to SAP solution architecture.
Support customer cloud transformation roadmap definition
Being a Business AI Advisor for the Customer to create Lifetime Value
Support customer workshops and meetings to develop relationships with key technology leaders at the customer
Support updating AI roadmaps & solution maps in your particular domain of functional focus with the customer
Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio
Support the end-to-end lifecycle of solution activation and consumption
What you bring :
A deep technological understanding of AI concepts (Retrieval Augmented Generation, Knowledge Graphs, Vector Databases, LLMs, SLMs, etc.)
A willingness to learn all the relevant functional, embedded AI use cases provided in a particular functional area of SAP’s portfolio (e.g. Supply Chain, Human Capital, Finance, etc.)
Experience working with traditional narrow AI (e.g. ML projects, predictive analysis, forecasting, etc.)
Hands-on experience running data science projects and designing architectures for advanced analytics
Experience acting as the trusted technology advisor of an enterprise software organization to a customer
Demonstrated experience of driving tangible outcomes in enterprise customer software sales
Fluency in English; any other language is an asset.
Education : Bachelor's degree (or equivalent) required
Meet your team :
At the core of our mission, the AI Advisor team is dedicated to guiding SAP’s sales teams, and SAP’s customer through their Business AI transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.
We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP’s products and services, we help customers unlock the full potential of their technology solutions.
By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation.
Whether helping customers overcome obstacles or identifying new growth avenues, the AI Advisor team is committed to delivering value every step of the way.
Candidate(s) will be required to work 3 days a week in office / client site as per our Pledge to Flex return to office policy
SAP is not offering relocation benefits for this role at this time.
SAP is not offering visa sponsorship for this role at this time .
The AI Technical Solution Advisor role focuses on the technology aspects of SAP’s Business AI, supporting the sales organization by providing deep technology solution and architectural expertise, with an additional focus on AI use cases.
Current openings within :
SAP’s Business Technology Platform – HR –Finance – Procurement - Supply Chain.
What you'll do :
The Customer Advisory AI Technical Solution Advisor works closely with SAP’s sales organization and the partner ecosystem to define account strategy as it relates to Artificial Intelligence. AI SAs are responsible for bridging the gap between the customer’s business strategy and relevant Business AI technologies. They are trusted advisors for the customer and SAP sales team to map AI technology and architecture to a customer’s Business AI roadmap.
As an AI Solution Advisor, you will focus on the following key areas :
Providing Technological Guidance in Business AI
Provide technical guidance for sales cycles being carried out within a geographic market unit in North America
Support the AI architectural roadmap building in sales cycles end-to-end for marquee accounts
Clarify detailed questions from customers around AI technology, and topics like user authorizations and functional scope of pre-built AI use cases
Triage incoming requests from customers and sales teams around Business AI technology
Help to facilitate bi-weekly office hours with regional sales teams as the technical subject matter expert
Creating an SAP AI Vision for the Customer to build Pipeline
Support building customer demand through presentations of Business AI technology
Understand customer’s technical architecture and business process to create target architectures
Understand customer’s current enterprise landscape and future needs
Drive the positioning of standard AI approaches leveraging SAP Business AI
Engage in pipeline-building activities such as regional AI community events with technology audiences
Building Key Business AI Deliverables to drive Sales Results
Facilitation and execution of AI Discovery Workshops with technical audiences
Drive Business AI architecture and capability mapping to solution design
Ensure IT feasibility of the Business AI mapping to SAP solution architecture.
Support customer cloud transformation roadmap definition
Being a Business AI Advisor for the Customer to create Lifetime Value
Support customer workshops and meetings to develop relationships with key technology leaders at the customer
Support updating AI roadmaps & solution maps in your particular domain of functional focus with the customer
Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio
Support the end-to-end lifecycle of solution activation and consumption
What you bring :
A deep technological understanding of AI concepts (Retrieval Augmented Generation, Knowledge Graphs, Vector Databases, LLMs, SLMs, etc.)
A willingness to learn all the relevant functional, embedded AI use cases provided in a particular functional area of SAP’s portfolio (e.g. Supply Chain, Human Capital, Finance, etc.)
Experience working with traditional narrow AI (e.g. ML projects, predictive analysis, forecasting, etc.)
Hands-on experience running data science projects and designing architectures for advanced analytics
Experience acting as the trusted technology advisor of an enterprise software organization to a customer
Demonstrated experience of driving tangible outcomes in enterprise customer software sales
Fluency in English; any other language is an asset.
Education : Bachelor's degree (or equivalent) required
Meet your team :
At the core of our mission, the AI Advisor team is dedicated to guiding SAP’s sales teams, and SAP’s customer through their Business AI transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.
We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP’s products and services, we help customers unlock the full potential of their technology solutions.
By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation.
Whether helping customers overcome obstacles or identifying new growth avenues, the AI Advisor team is committed to delivering value every step of the way.
Candidate(s) will be required to work 3 days a week in office / client site as per our Pledge to Flex return to office policy
SAP is not offering relocation benefits for this role at this time.
SAP is not offering visa sponsorship for this role at this time .
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Careers@sap.com.
For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M / F / Vet / Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 137300-294000
USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements : SAP North America Benefits .
Requisition ID : 419484 | Work Area : Sales | Expected Travel : 0 - 40% | Career Status : Professional | Employment Type : Regular Full Time | Additional Locations : #LI-Hybrid
Salary : $137,300 - $294,000
