What are the responsibilities and job description for the Account Executive position at Sapiens?
Title: Account Executive
Location: Remote
Job Description:
The Account Executive is a businessperson who understands and manages the delicate balance of driving profitable growth of ourbusiness within defined accounts, ensuring high-quality project delivery, meeting financial and timeline targets while optimizing customer satisfaction and loyalty.
The Account Executive is a critical and senior role at the heart of Sapiens'customer-facing operations. The effective and efficient execution of the Account Executive role governs the overall business performance of the company.The Account Executive has end to end responsibility and accountability for all account components and has the responsibility to orchestrate all of them together as a one team.
What you'll do:
Customer Management:
- Understand Customer and business strategies and how these align to industry trends, discuss value propositions.
- Establish and nurture strong, trust-based relationships with our customers.
- Proactively identify and address customer requirements, needs and expectations.
- Turn identified pain points into opportunities for value creation and improvement. Act as the voice of the customer within Sapiens, championing their needs and priorities across the organization.
- Facilitate meaningful discussions to align strategies, actions, and outcomes.
Operations:
- Develop and execute the account's strategy, roadmap, and priorities.
- Operational excellence/cost and forecasting management.
- Collaborate closely with sales to drive profitable growth: implement a "Land & Expand" strategy, upselling and cross-selling to achieve sustainable business growth.
- Strive for financial excellence by balancing customer satisfaction with profitability.
- Ensure adherence to Customer Business Systems and PMO standards, tools and processes
- Ensure the seamless delivery of programs and services on time, with high quality, within budget, and aligned with customer expectations..
- Contract management and commercials
Skills and Experience:
- 15 years of experience in the IT industry. Experience in the insurance industry - a plus.
- Excellent client relationship management skills and the ability to play the role of a trusted advisor to customer executives.
- Proven experience of consistently achieving and exceeding multiyear, annual and quarterly business and financial targets.
- Experience with all aspects of project management practices.
- A history of delivering projects meeting requirements, on schedule and on budget.
- Experience working in a global, matrix organization, excellent relationship with peers.
- A self-starter who thrives in a fast-paced environment and has the ability to manage and prioritize concurrent work assignments.
- Motivated to succeed with a can-do approach.
About Sapiens
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens' robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers' compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success.
At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.
Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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