What are the responsibilities and job description for the Host/Cashier/Server position at Sapporo Izakaya?
Overview
Sapporo Izakaya is a vibrant and authentic Japanese restaurant specializing in sushi, ramen, hibachi, and bento boxes. We are looking for an enthusiastic and customer-focused Host/Server to join our team and provide an exceptional dining experience. The ideal candidate will have a passion for Japanese cuisine, strong upselling skills, and the ability to make knowledgeable menu recommendations to enhance the guest experience.
Duties
- Greet guests warmly and manage seating arrangements efficiently.
- Take food and beverage orders accurately using the POS system.
- Provide knowledgeable recommendations on sushi selections, ramen variations, hibachi meals, and sake pairings to enhance guest experience and encourage upselling.
- Deliver food and drinks promptly while maintaining high service standards.
- Assist guests with questions about ingredients, spice levels, and dish pairings.
- Ensure dining areas, tables, and service stations remain clean and organized.
- Collaborate with kitchen and bar staff to ensure seamless service.
- Handle phone calls professionally, assisting with reservations and takeout orders.
Requirements
- Previous restaurant or hospitality experience preferred, but not required.
- Strong sales and upselling abilities to maximize guest experience and revenue.
- Familiarity with Japanese cuisine and a willingness to learn about menu items.
- Excellent guest service skills with a friendly, positive attitude.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Experience with POS systems (Aloha POS experience is a plus).
- Strong communication skills for engaging with guests and teammates.
- Flexible availability, including evenings and weekends.
Join us at Sapporo Izakaya and be part of a team that delivers authentic Japanese flavors with outstanding hospitality!
Job Types: Full-time, Part-time
Pay: $8.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $8 - $30