What are the responsibilities and job description for the Conversational AI Integration (Technical Lead) position at Saransh Inc?
Role : Conversational AI Integration (Technical Lead)
Location : Charlotte, NC & 2nd option is St. Louis, MO (Onsite from Day 1)
Job Type : Long Term Contract
Job Description :
- Minimum 3 years relevant technical work experience, at least developing and implementing Conversational AI.
- Knowledge on KORE AI is plus but will explore other options.
- Recent experience with Conversational AI projects and KoreAI (optional).
- Collaborate with cross-functional teams to design, develop, and deploy conversational AI applications using Kore AI, across IVR, chat, and voice platforms
- Intent identification and LLM development.
- Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
- Proficiency in integrating AI solutions with RESTful APIs and external services.
- Knowledge of web services, data retrieval, and integrations.
- Hands-on experience with conversational AI platforms, frameworks, and tools
- Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
- Work with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
- Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
