Housing Choice Voucher Specialist - Level 1

Job Description

Job Description

Job Title : HCV Specialist (Level I)

Reports to : HCV Director

Employee Status : Hourly – Non-Exempt

Job Summary :

Under direct supervision of the HCV Director, performs duties to assist in the management and administration of the HCV. The HCV Specialist will be responsible for an assigned caseload. Management of this case load will include processing annual and interim reexaminations of participants for continued assistance, landlord and participant relations, and interaction with local and state community service and government agencies that may assist or benefit the program participants.

Education / Certification Requirements :

Person must possess or be able to obtain a Housing Choice Specialist Certification within 6 months.

Experience Requirements :

Level I – One to two years of experience working in the HCV Section 8 program / low income / affordable housing and / or customer service.

Qualifications :

This position requires a valid Florida driver’s license and the ability to pass a pre-employment drug screening as well as be eligible for coverage under Authority fleet auto insurance.

Knowledge and Skills :

• Strong organizational and time management skills.
• Strong Customer Service Skills, Phone, and online etiquette.
• Knowledge of the general operations and procedures of a Public Housing Agency (PHA).
• Knowledge of the purposes, policies, and regulations of the Housing Authority as established by the Board of Commissioners or as set forth by HUD regulations.
• Knowledge of the HCV Administrative Plan and Tenant Selection and Assignment Policies adopted by the Housing Authority.
• Knowledge of the local, state, and federal laws governing the public and other subsidized housing programs including health and fire regulations, landlord / tenant relationships, leasing of property and evictions.
• Knowledge of the organization and programs of other community agencies and groups that can assist the Authority and provide for the health, welfare educational and recreational needs of the residents.
• Ability to work in less-than-ideal conditions, e.g., noise, high traffic areas, etc.

Duties / Responsibilities of Position :

Demands / Environment :

Work is principally sedentary, must be able to sit or stand for long periods as well as carry / handle file folders. Although it is usually in an area that is adequately cooled, heated, lighted, and ventilated. The person maybe exposed to repetitive motion, vision strain, noise, and verbal abuse on a regular basis.

This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all job duties listed, and some incumbents may perform some duties, which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.