Housing Specialist/Property Assistant

Make a difference in our community and join the Sarasota Housing Authority (SHA) Team!

Since 1938, Sarasota Housing Authority (SHA) has been committed to providing quality affordable housing to enhance the lives of our residents and promote their independence. Our professional team members provide housing assistance to over 2,000 low-income families in Sarasota. In addition to affordable housing, SHA endeavors to help our families access appropriate services to improve their lives and is an award-winning industry leader in early childhood education. SHA is also a HUD High Performer in every category, for several years running. For more information on SHA, visit www.sarasotahousing.org

SHA is committed to providing our team members with a flexible work-life balance that increases their quality of life and well-being.

Become part of the SHA team and enjoy:

• A four-day (40-hour) condensed work week, Monday-Thursday schedule.
• Generous paid time off program.
• Thirteen paid holidays annually.
• 100% Company paid medical, dental, and vision for employee only, starting on day one!
• Employer Match Deferred Compensation Plan of 100% of deferrals up to 5.4% of pay; if deferrals are 5.5% of pay or more, the match will be 7.5% of pay.
• A commitment to team member professional development, training, or continuing education subject to CEO approval.

What We Are Looking For:

The SHA team is currently seeking a Housing Specialist/Property Assistant who will play a key role in supporting the day-to-day operations of SHA properties. This position ensures compliance with SHA and HUD guidelines while assisting residents with eligibility, leasing, and program requirements. The Housing Specialist will conduct annual and interim recertifications, manage tenant records, process move-ins, transfers, and rent adjustments, and provide exceptional customer service to residents. Additionally, this role will assist in monitoring rent collection, resolving tenant disputes, and enforcing lease compliance to maintain a well-managed and supportive housing environment.

The ideal candidate will possess strong organizational and communication skills, a customer-focused mindset, and the ability to work collaboratively with residents, community agencies, and internal teams. A high level of attention to detail, time management, and knowledge of housing regulations is essential. The ability to interpret policies, analyze tenant eligibility, and maintain accurate records will be key to success in this role. Proficiency in PHA Web and basic office software is highly desirable, along with a commitment to SHA’s mission of providing quality affordable housing and fostering resident self-sufficiency.

What You’ll Do:

• Assist in managing daily property operations to ensure compliance with SHA and HUD guidelines.
• Conduct annual and interim recertifications of resident income per ACOP regulations.
• Maintain accurate tenant records, including lease agreements, rent adjustments, and eligibility documentation.
• Communicate with residents regarding policies, procedures, lease terms, and program eligibility.
• Process move-ins, move-outs, transfers, and rent adjustments according to HUD regulations.
• Assist property managers in monitoring rent collection and pursuing delinquent accounts.
• Provide customer service to residents, answering questions and addressing concerns.
• Refer residents to self-sufficiency programs and support services to assist with financial stability.
• Support property-based waiting list management and ensure accurate recordkeeping.
• Collaborate with the Resident Services department to organize resident activities and support initiatives.
• Assist in resolving tenant disputes and enforcing lease compliance.
• Support property managers in preparing reports, financial records, and compliance documentation.
• Uphold SHA’s core values and contribute to a positive team environment.

What You Need:

• Associate’s degree in management, business administration, social sciences, or a related field (or equivalent experience).
• Two or more years of experience in low-income/affordable housing, property leasing, or customer service.
• Ability to obtain Housing Specialist Certification within six months of employment.
• Valid Florida driver’s license and ability to pass a pre-employment drug screening.

Skills & Qualifications:

• Strong organizational and time management skills.
• Excellent customer service and communication skills (both verbal and written).
• Knowledge of public housing operations, Fair Housing laws, and HUD regulations.
• Ability to interpret policies, analyze tenant eligibility, and enforce lease agreements.
• Proficiency in PHA Web and basic office software.
• Ability to work effectively with residents, community agencies, and team members.

If you are interested in joining the SHA team and contributing to our continued efforts to provide quality affordable housing to enhance the lives of our residents and promote their independence, Please Apply Now.

Job Type: Full-time

Pay: $35,776.00 - $49,088.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift

Experience:

• Property leasing: 2 years (Preferred)
• Affordable Housing: 2 years (Preferred)

Work Location: In person

Salary : $35,776 - $49,088