What are the responsibilities and job description for the Internet Sales - Toyota Dealership position at Sarasota Toyota?
THIS POSITION IS LOCATED IN SARASOTA
Toyota of Sarasota is seeking an internet sales consultant to join our Sales Team.
Automotive BDC experience, automotive sales, or internet sales experience strongly preferred.
This position is a key to our success. The right individual will need to be confident and positive in a fast-paced environment requiring strong team cohesion and people skills. The internet sales consultant is often the customer’s first contact with the dealership and must represent the dealership in a consistently friendly, welcoming, reassuring, and professional manner, on the phone, in person, or via electronic communications. With the right personality and work ethic, there are many opportunities for career development in an exciting and growing industry.
Job Benefits:
- Competitive hourly pay PLUS Commission!
- Full Benefits Package
- Position eligible for employer-subsidized medical (ACA compliant), dental, vision, and life insurance
- 401(k), HSA, and short-term disability also available
- Paid vacation
- FMLA extended to employees satisfying federal requirements
- Substantial employee discounts available on new vehicle purchases, all vehicle service and parts
- Opportunities for room for advancement
- A Professional And Respectful Work Environment
- Equal opportunity employer
Job Type: Full-time
Job Requirements:
- TEAM PLAYER MENTALITY
- HARD WORKING, HONEST, RELIABLE, AND PUNCTUAL
- READY TO LEARN WITH AN OPEN MIND
- EXCELLENT PHONE & APPOINTMENT SETTING SKILLS
- Outbound Call Center or customer service experience not required but preferred
Work Schedule
- This position requires you to work a full-time schedule (determined by management). The schedule you and your co-workers will cover is 7am-7pm Monday-Friday, 7am-6pm Sat, and 12pm-5pm Sunday. We will schedule you for approximately 40 hours per week. Reliability and promptness are a must.
Business Development Duties (Summary):
- Scheduling sales appointments within our operating system
- Answering and transferring dealership calls and working within the Toyota information systems for vehicle inquires
- Field and accurately route incoming calls to the customer’s needed destination
- Patiently and courteously reassure customers waiting to speak to various services specialists without “leaving the customer on the phone just hanging out there”
- Work with department managers to keep abreast of new products and services offered by the dealership
- Refer customers who have additional questions (e.g. questions about their repair order) to a Sales Consultant or other appropriate individual
- Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication
- Responsible for other duties as assigned and/or required by business need.
**Automotive dealer experience strongly preferred.
