What are the responsibilities and job description for the Guest Services Representative position at Saratoga Automobile Museum?
Job Overview
We are seeking a Guest Service Representative to join our team and be the first point of contact for our guests. The ideal candidate will have a passion for hospitality, excellent customer service skills, and the ability to create a welcoming environment for our guests visiting the Saratoga Automobile Museum.
Duties
- Greet guests upon arrival and provide exceptional customer service throughout their visit
- Conducting sales for general admission and gift shop purchases
- Handle Museum Memberships and Renewals
- Operate the front desk computer system accurately
- Answer phone calls
- Maintain a clean and organized front desk area
- Collaborate with Museum staff and volunteers to ensure guest satisfaction
Qualifications
- Previous experience in guest relations, front desk operations, or hospitality is preferred
- Strong customer service skills with a friendly and professional demeanor
- Excellent communication skills and phone etiquette
- Proficiency in using phone systems and square
- Cash handling and reconciliation experience
Join our team as a Guest Service Representative and contribute to creating memorable experiences for our guests!
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Morning shift
Ability to Commute:
- Saratoga Springs, NY 12866 (Required)
Ability to Relocate:
- Saratoga Springs, NY 12866: Relocate before starting work (Required)
Work Location: In person
Salary : $16