Unit Assistant/Scheduling Coordinator

Join our dedicated team at Saratoga Retirement Community as a Unit Assistant/Scheduling Coordinator! We are seeking a compassionate, detail-oriented professional to help support both our residents and staff. At Saratoga, we value a culture of growth, collaboration, and exceptional care. In this role, you will be integral to ensuring smooth operations and quality care, contributing to a vibrant and supportive community where health, happiness, and well-being thrive.

What You’ll Be Doing:
You will be responsible for receiving and coordinating incoming calls, ensuring that residents and visitors' needs are met promptly and efficiently. Your role will involve maintaining a high level of customer service, participating in person-centered care activities, and facilitating the smooth exchange of information between departments. Additionally, you will oversee the recruitment, hiring, placement, and scheduling for all Assisted Living/Memory Care employees.

How’ll You’ll Do It:

• Advocate for resident rights and ensure operations prioritize their best interests.
• Develop and coordinate staffing schedules for all Assisted Living/Memory Care employees, maintaining accurate documentation of schedules, absences, no-call/no-shows, and time-off requests.
• Complete status reports and communicate personnel changes (e.g., new hires, transfers, terminations) to the HR Director.
• Notify managers regarding missed punches, breaks, lunches, and communicate staffing changes to the Director of Health Services or alternates.
• Support the hiring process by coordinating with HR on open positions, compensation, interviewing candidates, and assisting with new employee orientation.
• Manage and maintain the central supply, ensuring it is organized, coordinating orders, and stocking supplies for Health Services.
• Inspect resident rooms to ensure that DME, oxygen, and other ancillaries are accounted for.
• Attend and participate in continuing education programs and in-services.
• Maintain awareness of safety risks, follow up on identified issues, and respond to emergency calls according to protocol.
• Perform other duties as assigned.

About You:

• Minimum of 1 year’s experience in long-term care or a healthcare environment preferred. Experience in clerical office work, reception, scheduling, or a related field is also preferred.
• Knowledge of basic recruitment and HR practices, employment law and regulations.
• Demonstrated understanding of functions, organization, policy, regulations and procedures of a long-term care/skilled nursing facility.
• Exceptional customer service, communication and organizational skills, especially with cognitively impaired residents. High attention to detail and accuracy.
• Ability to work and communicate effectively with others as well as function independently.
• Knowledge of and follow through with universal precautions.

Schedule:

• Full-Time Hours: Monday – Friday

Wages:

• $27.00 - $31.00 per hour, depending on experience.

Full Time Benefits Include:

• We pay 90% of your Medical, Dental, Vision premiums!
• 403b Matched Retirement Plan
• Generous PTO (paid time off) plan
• Employee/Family Scholarship Assistance Program
• Career Advancement Opportunities
• Employee Referral Bonus Program
• Training, Paid Uniforms
• Public Transportation Reimbursement
• Onsite Café
• Free parking
• PayActiv (early wage access)

Come join our passionate team at Saratoga Retirement Community; where we care for our staff, so you can care for our residents!