What are the responsibilities and job description for the L3 Production support position at SARIAN Co?
JD :
Skill : L3 Production support with application monitoring tool knowledge
- L3 Production Services Lead able to work independently and drive resolution of complex issues.
- Strong analytical skills required to determine root cause of technical issues.
- Must be able to think broadly about technical issues and correlate current conditions, historical trends and issues, and general incident triage techniques to pinpoint technical issues.
- Must have a firm grasp on day to day use of Linux.
- Experience writing SQL to query data required.
- Previous experience with an application performance monitoring tool (Introscope, AppDynamics, Dynatrace) required.
- Must be able to create and modify utility scripts written in bash, Powershell, etc.
- Must have previous experience with Splunk or another log aggregation tool.
- Must have previous experience analyzing root cause for complex technical incidents.
- Ability to analyze Java heap and thread dumps strongly preferred.
Required :
Nice to have :
