What are the responsibilities and job description for the Help Desk Technical Support position at Sarpy County, NE?
The Help Desk Technical Support role at Sarpy County, NE involves providing technical assistance to customers and resolving technical problems. As a Technical Support Specialist, you will be the first point of contact for individuals seeking help with technology-related issues.
Responsibilities include responding to customer inquiries, troubleshooting technical issues, and maintaining accurate documentation of customer interactions. You will also have the opportunity to work with a variety of technical tools and systems, including Windows, Office 365, and Active Directory.
This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization. We are looking for a highly skilled and detail-oriented individual who can provide excellent customer service and maintain high-level technical knowledge.
If you are passionate about delivering exceptional support and staying up-to-date on the latest technologies, we encourage you to apply.