Program Manager

About Us:

Sasha Bruce Youthwork (SBY) is the leading provider of homeless youth services in the DC Region. Through the holistic integration of its Pillars of Opportunity, Sasha Bruce is able to provide safe homes, life skills, and workforce development to meet the unique needs of homeless youth. For almost 50 years, Sasha Bruce has implemented innovative interventions aimed at ending youth homelessness in the DC region. Today, the programs in DC and Prince George’s County, MD, reach over 6,500 runaway, homeless, abused, and neglected youth, and their families.

This is a great opportunity to work with a focused, mission-oriented organization that has a kind and caring work environment and makes a difference in our community every day. In addition to competitive pay, we offer health, dental and vision benefits, life insurance, 12 paid holidays, vacation, sick and maternity/paternity leave, as well as a 403(B) plan.

About Chloe House:

Chloe house is a Pre and Post- Transitional Care Facility for adolescent girls referred by the DC Department of Youth Rehabilitation Services and Court Social Services. Our mission is to provide a supportive environment while fostering relationships with our community partners to ensure successful and positive outcomes for our residents. At Chloe House, we provide counseling, life skills training as well as educational and medical support. We offer family counseling and educate youth on relationships, personal development, and self-expression. Chloe House also promotes reunification efforts and provides access to other essential resources while the youth are in temporary care. Overall, our goal as a facility is to provide residents with holistic care to help them take the necessary steps to rehabilitate.

About the Job

Under the supervision of the Chief of Programs, the Program Manager is responsible for the day-to-day operations of Chloe House. This includes compliance with all grants and contractual agreements, personnel, program implementation, building maintenance, program finances, administrative systems, and daily reporting. The Program Manager serves as a liaison to SBY’s administrative staff, other SBY programs, and the community at large.

• Provide daily oversight for all aspects of the residential program for youth at Chloe House;
• Ensure that the highest quality crises intervention, life skills, education, counseling, and housing services are provided to all clients;
• Work with staff to develop systems to ensure consistent, high-quality outcomes and services;
• Ensure that all documentation, including case files, client statistics, and data entry, are accurate, up to date, and in compliance with grant and contract requirements;
• Ensure that all documentation, including program activity logs and program progress reports are accurate and up to date.
• Manage program according to grant/contract specifications;
• Assist in the development and maintenance of administrative systems to facilitate and enhance the delivery of services;
• Execute personnel actions, including hiring, evaluating, and separating employees as appropriate;
• Within the framework of SBY’s clinical model, provide direct supervision to all staff who interact with clients through one-on-one supervision, staff meetings and live-supervision sessions;
• Plan and facilitate regular staff meetings;
• Participate in activities related to compliance with and renewal of annual license, including ongoing monitoring of various requirements;
• Ensure that all staff successfully complete the annual clearance renewals on a timely basis;
• Ensure proper maintenance of all clinical, administrative, and financial records;
• Assist in the development and implementation of Continuous Quality Assurance activities;
• Initiate and monitor all needed repairs to the physical plant, and ensure regular upkeep of the property;
• Participate in regular supervision with consultants, trainings, and conferences;
• Serve as program liaison to internal and external stakeholders;
• Participate in managers meetings and wide meetings/functions as assigned;
• Perform other duties as assigned.

About You

• Bachelor’s degree in the human services field or a degree in business/public administration or related field with a minimum of 4 years’ supervisory experience required; Master’s Degree preferred in a youth program setting;
• Experience working with at-risk youth in a residential facility;
• Previous administrative, clinical and supervisory experiences strongly preferred;
• Must possess strong communication and organizational skills;
• Reporting to the Chief of Programs, this is a full-time, exempt level position. Candidates must possess a valid driver’s license and reliable transportation; pass the required DC clearances (and other states as applicable).
• Must have a commitment to ending youth homelessness, racial equity, inclusion, and issues central to Sasha Bruce Youthwork’s mission.

Sasha Bruce Youthwork, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Sasha Bruce Youthwork, Inc. is also committed to comply with all fair employment practices regarding citizenship and immigration status.