What are the responsibilities and job description for the Night Auditor position at Sasha Clearwater?
Overview
We are seeking a detail-oriented and customer-focused Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk responsibilities, performing night audits, and providing exceptional guest service to ensure a positive experience for all guests.
Responsibilities
- Perform nightly audits of financial transactions and ensure accuracy in reporting.
- Manage front desk operations, including check-ins and check-outs during the night shift.
- Address guest inquiries and resolve issues promptly to enhance guest satisfaction.
- Maintain accurate records of room availability and reservations.
- Handle phone calls with professionalism, utilizing effective phone etiquette.
- Collaborate with other hotel departments to ensure seamless service delivery.
- Provide information about hotel services, local attractions, and amenities to guests.
- Ensure the safety and security of guests and hotel property during overnight hours.
Skills
- Strong customer service skills with a focus on guest relations and hospitality.
- Proficiency in using phone systems and handling calls efficiently.
- Experience in hotel management or front desk operations is preferred.
- Familiarity with night audit processes is a plus.
- Multilingual abilities are an advantage for communicating with diverse guests.
- Excellent organizational skills and attention to detail are essential for accurate reporting.
- Ability to work independently during night shifts while maintaining a positive attitude.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift!
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Night shift
- Weekends as needed
Ability to Relocate:
- Clearwater, FL 33762: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15