What are the responsibilities and job description for the Assistant Property Manager position at Satellite Affordable Housing Associates?
The Assistant Property Manager is responsible for assisting in the day-to-day operation of the property and filling in for the Property Manager as needed.
Location: This position will work at SAHA property in Berkeley: Strawberry Creek Lodge
Benefits/Perks: SAHA is proud to offer our employees a comprehensive benefits package, including medical benefits, dental and vision coverage, 401(k) retirement plans, flexible savings accounts (FSA), family planning assistance, mental health support, life insurance, long-term disability (LTD) insurance, supplemental life insurance, identity theft and legal services, commuter benefits, time off accrual, paid holidays and work-life balance.
About SAHA:
Satellite Affordable Housing Associates (SAHA) is a nonprofit housing development organization with over 50 years of experience throughout the Bay Area for low-income families, seniors, and people with special needs, including those experiencing homelessness. SAHA begins from the idea that every person a home; our work is inspired by our commitment to create a more just society that promotes the health, security, and personal development of all people regardless of their financial means.
Satellite Affordable Housing Associates is an Equal Opportunity Employer.
Education and/or Experience:
- Affordable housing and/or property management experience is a plus.
- Experience or knowledge of affordable housing programs is a plus (e.g. Tax Credit, HUD, Section 8).
- Customer service and administrative experience is a plus.
- Supervisory experience is a plus.
Abilities and Attributes:
- Strong computer skills in MS Office (Excel, Word and Outlook). Knowledge of Yardi software a plus.
- Ability to interact with individuals of diverse economic, social and ethnic backgrounds.
- Patient and compassionate approach to working with seniors, adults with special needs and their families.
- Excellent written and oral communication skills (a writing sample may be required).
- English fluency is required to interact with applicants, tenants, vendors, and employees.
- Ability to speak Cantonese, Mandarin or Spanish a plus.
- High attention to detail and strong organizational skills with the ability to perform multiple functions simultaneously in a timely manner.
- Must be able to receive & follow through on verbal information/instructions over the phone, via e-mail and in person as supervisor & management is not on site.
- Must be able to be aware of the sounds made by emergency equipment and take appropriate action.
- Must be able to detect foreign/unpleasant odors while walking through buildings, such as a natural gas leak.
- This position requires initiative and follow-through on all tasks.
Supervisory Responsibilities:
- Indirectly supervises site property management staff in the absence of Property Manager. Also interacts and works in conjunction with on-site Service Coordinator on related tenant issues and activities; however, does not directly supervise.
Physical Demands:
- Simple grasping and fine manipulation, sitting at a desk, and using a telephone for extended periods of time.
- Approximately 40 percent of the job is done sitting, 30 percent standing and 30 percent walking. Frequently walks, stoops, bends, squats (to retrieve files or pick up debris). Climbs stairs, walks on uneven ground, and reaches at, below, or above shoulder level.
- Frequent face-to-face interactions with residents/staff/visitors and must speak clearly and articulate with extreme accuracy to give directions, talk on the phone, etc.
- Occasionally may lift and push items up to 25 lbs, climb ladders, kneel, twist, or grasp/pull/carry/push equipment such as janitorial carts, vacuums, brooms, or mops. Must occasionally withstand heights up to the number of stories in the building. Assistant Property Manager must be able to independently get to all areas of the property (including roof).
Work Environment:
- This job is mainly conducted in an apartment complex where noise and temperature variations are minimal. Considerable stress may occur.
- Work is performed inside approximately 75 percent of the time. Inspections, tours, deliveries, etc., may be performed, in part, outside.
- May be exposed to loud noises during emergencies.
- Expected to handle irritated, belligerent, or upset residents or visitors with calmness, diplomacy, and good social skills.
- May occasionally be exposed to blood or other bodily fluids/excretions. Safety measures are in place and training will be provided.
- May be exposed to hazardous materials such as paints, cleaners, or other janitorial/maintenance materials.
