Catering and Events Coordinator

Job Description

The Catering & Events Manager reports to the GM and collaborates closely with the Executive Chef. A successful Catering & Events Manager is a dedicated professional committed to the growth and success of the Club’s catering and events operation. This individual is responsive and efficient in handling member and non-member inquiries via phone and email throughout the event planning process. Strong professional communication skills and professionalism are essential.

Exceptional organizational skills are a must, ensuring careful management of monthly bookings while consistently delivering outstanding customer service with professionalism and integrity, demonstrating courtesy, initiative, and enthusiasm when engaging with members, guests, and staff. 

This role is responsible for promoting, planning, and coordinating all aspects of social and private events, meetings, and co-coordinating wedding functions at the Club.

 Key Responsibilities

• Be organized, exercise sound judgment, perform detailed tasks; understand, follow, and give clear verbal and written direction.
• Be able to problem-solve, create and maintain schedules, and be both a prepared and flexible person.
• Work efficiently, both independently and as a part of a team.
• Coordinate with members/clients regarding inquiries about hosting events.
• Gives tours of the facilities and discusses booking logistics, room options and menus.
• Contact clients, update and confirm details to finalize BEOs (Banquet Event Orders)
• Meets weekly with the Food and Beverage department to review upcoming events and parties, (BEO-Banquet Event orders) meeting; informs all necessary departments of any updates or changes.
• Attends weekly department head meetings and works closely with the GM.
• Create floor plans for weekly events and prepare event staff accordingly.
• Cultivate strong client relationships/partnerships, ensuring client satisfaction.
• Coordinate with the Executive Chef for revisions and updates of the catering menu regularly, reflecting culinary trends and member/client needs.
• Conducts weekly staff schedule for event staff and meet with the Cullinary team often.
• Maintains an adequate supply of liquors, wines, beer, and other beverages by communicating orders to purchaser for all events.
• Basic knowledge of Point of Sale (POS) systems and online reservation systems. Manages all banquet sales items on POS. 
• Help create event posters and social media ads with the Marketing Manager.
• Must be able to work some nights and some weekends depending on the event. However, this is usually a 40 hour week position.

Candidate Qualifications

Candidates must have excellent organizational skills, a positive attitude, and exceptional customer service skills. They must be diligent on returning phone calls and emails. They should take pride in their work and have the ability to lead and motivate a team while fostering a positive work environment.

A deep passion and understanding of food and beverage operations is required. Creativity and innovation are also key, as the role requires a forward-thinking approach to enhancing member experiences through unique event concepts and exceptional dining experiences. 

Physical Requirements

Catering & Events Manager is an active position which requires the individual to work while standing for long periods of time. 

The Catering & Events Manager must be able to:

• Ability to stand for extended periods of time; ability to tolerate all seasonal weather conditions within indoor & outdoor activity.
• Bend and lift, up to 30 pounds Carry, push and pull objects of up to 30 pounds.
• Walk up and down stairs.
• Walk in an environment involving some exposure to hazards or physical risks, which require following basic safety precautions.

Date Position Available

Immediately

Salary Range: $45,000 - $65,000 plus incentives and bonuses and dependent on experience