What are the responsibilities and job description for the Customer Service Coordinator position at Savage Services?
Come work with us! Savage has been designated by USA Today as a Top Workplace and also received recognition as a Military Friendly Employer and a Top Company for Women to Work For in Transportation.
Military Veterans and Reservists are encouraged to apply.
These are just a few of the benefits you can expect from working with Savage:
Additional Information:
Military Veterans and Reservists are encouraged to apply.
These are just a few of the benefits you can expect from working with Savage:
- Excellent Medical, Dental, and Vision Insurance
- 401k with match
- PTO and paid Holidays
- Outstanding Culture
- Wellness Activities
- Team member Discount Program
- Manage customer orders and inventory systems
- Answering phones and assisting with customer needs
- Enter customer orders and rail car shipments in inventory
- Ensure all rail cars Inbound and Outbound inspections are completed
- Scaling trucks in and out for load weights
- Prepare documentation for truck arrivals and departures (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist)
- Preparing load schedule for next day’s loads
- Enter heating charges in inventory systems
- Provide Safety Briefing to new drivers, vendors, and visitors
- Contact carriers to schedule pickup times for the next day’s loads
- Follows company/customer policies and procedures (i.e., internal controls, record retention, verification, etc.)
- Ability to follow directions (written and verbal)
- Attention to detail, self-motivation, and good organizational skills
- Ability to multi-task
- Knowledge of MS Office Suite to include Word, Excel, and PowerPoint, Outlook
- Anticipates customer needs
- Excellent customer service skills
- Identify problem areas with customers and work with the manager to develop a resolution
- Conducts themselves in a professional manner at all time
- High School Diploma or GED equivalent
- Coordinator will work on-site
- Must be able to sit for long periods of time
Additional Information:
- A complete job description is available upon request
- Savage is an Equal Opportunity Employer and maintains a drug-free workplace
- California Residents Job Application Privacy Notice
