What are the responsibilities and job description for the Business Development Specialist position at Saval Foodservice?
About Saval Foodservice
At Saval Foodservice, we pride ourselves on our commitment to excellence in customer service. As a leading food distribution company, we strive to build strong relationships with our customers and partners. Our team is dedicated to providing exceptional support and assistance to help you succeed.
Job Summary
We are seeking a highly motivated and experienced Customer Service Representative to join our team. In this role, you will be responsible for responding to incoming calls and taking orders accurately, processing credits/refunds, and answering customer inquiries/complaints by both phone and Internet. You will also work closely with our Outside Sales Reps to grow customer accounts and perform as a team to meet company goals.
Key Responsibilities
- Respond to incoming calls and take orders accurately
- Process credits/refunds
- Answer customer inquiries/complaints by both phone and Internet
- Develop partnerships with Outside Sales Reps to grow customer accounts
- Work as part of a team to meet company goals
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent
- 6 months prior experience, preferably in the food industry
- Proficiency in MS Office, typing, and Internet
- Bilingual fluency in Spanish and English (preferred)
About Us
Saval Foodservice is a proud allied member of several industry associations, including the Restaurant Association of Maryland, the Restaurant Association of Metropolitan Washington, UniPro Buying Group, and the International Association of Foodservice Distributors. We are committed to giving back to our local community through philanthropic initiatives and partnerships with local nonprofits and trade organizations.
