What are the responsibilities and job description for the Front Desk Concierge position at Savannah Yacht Club?
About Us: The Savannah Yacht Club is a private, family-oriented club located on the Wilmington River on Whitemarsh Island, in Savannah Georgia. We are dedicated to member satisfaction through superior service and quality facilities.
Job Summary: Create remarkable experiences for all members and their guests before, during, and after every visit.
Job Duties:
- Greet all members and guests with a pleasant, sincere, warm welcome and fond farewell.
- Answer, screen, and forward phone calls while providing basic information when needed.
- Produce a thorough and visually appealing Daily Update and distribute across the club.
- Produce daily reservation cards for dining and events.
- Receive, input, and confirm all reservations by phone or email.
- Receive, sort, and distribute any mail or package deliveries.
- Accommodate member and guest requests for business services.
- Efficiently prepare and log reciprocal cards for any visitors.
- Go above and beyond to make our members feel special and tailor to their needs and interests.
Skills:
- Excellent customer service and attention to detail.
- Maintain positive ongoing relationships with members and colleagues.
- Maintain high ethical standards and professionalism.
- Multitask and prioritize as necessary to meet customer needs.
Availability Needed:
- Tuesday - Saturday: 4:00- 9:00 PM
- Sunday 10:00 AM- 8:00 PM
Job Type: Part-time
Pay: From $17.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17
