What are the responsibilities and job description for the Hotel Front Desk Associate (3pm-11pm) / Night Audit (11pm-7am) position at Savara Hospitality?
We are seeking a friendly, customer-oriented Hotel Front Desk Associate / Night Auditor to join our team. The ideal candidate will be responsible for creating a welcoming atmosphere for our guests, managing check-ins and check-outs, and ensuring all guest inquiries and requests are handled promptly and professionally. This role requires strong communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.
Competitive Compensation and Benefits including health, dental and vision insurance along with 401(k) plan. We are an equal opportunity employer and a drug-free workplace. This is a position which will require work on weekends, nights and holidays. Please, no phone calls about this job!
Key Responsibilities :
- Greet and welcome guests as they arrive, providing a warm and positive first impression.
- Check guests in and out efficiently, ensuring all necessary information is collected and processed accurately.
- Handle guest inquiries, requests, and complaints with a focus on exceptional service and resolution.
- Perform Night Audit financial procedures.
Qualifications :
Physical Requirements :
EOE / AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.